Allied Van Lines

Shane O _{on Google}

Aug 31st, 2023

One of the worst customer service experiences I have ever witnessed. We were misled and outright lied to and incurred thousands of dollars in additional expense because this company will tell you whatever they need to in order to get your money then not fulfill their contract.

Grant Nelson _{on Google}

Jun 17th, 2020

Our move was a few days delayed due to mechanical issue. The company worked hard to correct the problem. Our quote was accurate, and the movers were professional and did an Excellent Job picking up and dropping off. I give this company and all its employees 5 Stars (more stars if available) and would recommend Allied to anyone that needs a hassle free professional out of state move. Service: Interstate moving

Jenny McKee _{on Google}

Feb 7th, 2024

We didn't rate Allied higher because we were disappointed with 1) push back on the delivery and 2) the packing. When the driver called to confirm the loading, he said the delivery date would be outside the delivery window that the representative had promised. That earlier delivery window was the reason we selected Allied over competitors. It was only when I offered to show the driver the contract with the delivery window that he agreed to deliver our items on the last date of our delivery window.
Also, we paid to have our fragile items and kitchen packed by professionals because those were the items we were most worried about breaking. But many of our pieces of furniture have new scrapes, scuffs, and even dents in the surfaces from the move, which was disappointing. In addition, some art had been stacked together without paper separating them and we also had furniture that had been disassembled, like our foosball table, that wasn't put back together by the crew. They were supposed to have put that together and never returned to do so, requiring us to spend hours putting that and other items back together. I know things can go wrong during a move, but for the $11,000-plus we paid, I expected it to go more smoothly.