Sunbury Village

( 47 Reviews)
Sunbury Village
922 Ohio St
Bangor, ME 04401
Yext Power Listing.

Chamber Rating

Verified Member
4.3 (47 reviews)
31
9
1
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3

About

Sunbury Village is located at 922 Ohio St in Bangor, Maine 04401. Sunbury Village can be contacted via phone at (207) 618-9777 for pricing, hours and directions.

Contact Info

QUESTIONS & ANSWERS

What is the phone number for Sunbury Village?

The phone number for Sunbury Village is: (207) 618-9777.


Where is Sunbury Village located?

Sunbury Village is located at 922 Ohio St, Bangor, ME 04401


What is the internet address for Sunbury Village?

The website (URL) for Sunbury Village is: http://www.holidaytouch.com/our-communities/sunbury-v


How big is Sunbury Village?

Sunbury Village employs approximately 20+ people.


How is Sunbury Village rated?

Sunbury Village has a 4.3 Star Rating from 47 reviewers.


Sunbury Village Reviews

Overall Rating

Overall Rating
( 47 Reviews)
31
9
1
3
3
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Rick Cratty
Aug 7th, 2021


Jana Craig
Jun 22nd, 2021

While looking for independent living for my grandmother we took a tour of Solstice. The entire living community was an upbeat happy vibe, the residents were friendly and welcoming. The staff went above and beyond to accommodate us while touring. The facility is really quite beautiful and has so much to offer.


Matthew Lear
May 26th, 2021


Kim Marie Rebeiro
May 17th, 2021

I am sure you receive many praises for Matt Gagnon. I want to be sure that mine is added to that long list.
I recently have needed to move my mother to a more secure environment and have chosen Solstice Senior Living. I am certainly impressed with the facility, level of service, engaging environment, tenure of residents and staff. (Well done!) What makes your community even more exceptional is Mr. Matt. His ability to make whomever he is speaking with the most important person in the room is a rare talent. Going above and beyond is often touted, but Matt is that example. My Mom is not well and was confused as to how to sign the contract, ask questions about the agreement, feel secure that she is making the right decision and if she would fit in. Matt drove a half hour to her residence, with Amy, to meet with my Mom and go through it step by step. In addition, they brought banana bread which made her feel more welcomed and, in her words, “like how it used to be when you would move into a neighborhood”. He made it seem as if it were par for the course. As the executive director, he certainly sets the bar high.
Matt has a unique ability to speak and listen to both the resident and their family. That is typically not the case. As you know, many people working with the senior population will gear their conversations to one or the other, which tends to alienate the other party. He has been proactive, focused on her needs, questions and providing multiple solutions. Additionally, Matt has been most professional with timely responses to my multitude of inquiries. In bringing my Mom into Solstice, Matt was able to help navigate for us so that we could decide upon the best option for her.
By profession I am a professional trainer specializing in leadership, sales, and customer service. I have trained internationally and now live in Las Vegas where most of my clients are in the hospitality industry. This is a town where it is crucial for organizations to provide excellence so that they can differentiate themselves and attract new guests. I mention that to affirm my commendation of Matt. I have NEVER met an individual that provides such superior service in the way he does. Good on you for attracting and growing such talent. I have even more respect for your organization and you as a leadership team. I am at peace now being able to have my Mom join your community.


Sarah Sullivan
May 11th, 2021

While deciding where I’d like my mother to live since her stroke I found myself overwhelmed with all there is to this process. The minute I walked in to Solstice Senior Living in Bangor, I knew, if I could get my mom to come to Maine- THIS was going to be her home! I was immediately greeted by a staff member who asked what they could do for me. She listened, asked if I had a few moments and went to get the brochure I had asked for and to my surprise, the Director, Matthew, came out to greet me with the brochure in hand. I distinctly remember wanting to get the brochure and take it home as I did with all the others- 7 to be exact! I was not looking forward to deciphering yet ANOTHER brochure. As he handed me the brochure he said: I know this can be quite overwhelming and it’s not a decision you want to rush, so please feel free to call me with any questions you might have. If you feel up to it and are not in a rush, I would be happy to show you a few units so you have a good visual of the space and please feel free to take some pictures to show your mom! Wow!! Matthew was kind, very empathetic to my situation and respectful of my time. I felt like a small weight had been lifted off of my shoulders because he was the first person to treat my situation as his own, and not blowing me off and shuffling me out the door with the brochure. So, I had him show me a few rooms and as we made our way through the facility he was asking what my mom was thinking she’d like and what her interests were. He was also the first one to NOT mention the move-in specials 5 times like all the other places I had visited and requested brochures from. Matthew simply mentioned that they run specials at different times of the year, so if and when my family had a date in mind, he would be happy to go over any and all of the financial information with me so that we were able to take advantage of any specials during that time frame. I am still working on moving my mother out here when she is well enough to travel, and my mom and I have decided that Solstice will be perfect for her.....and it’s super close to me so that’s a huge bonus! To Matthew and your staff, Thank You so much for making this process bearable and now, somewhat exciting! Sincerely, Sarah


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( 47 Reviews)
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