Hours

Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM

Chamber Rating

Verified Member
1.8 - (244 reviews)
28
11
20
6
179

About
Optimum

Our Optimum store located in Ruston, LA provides cell phones and accessories. Enjoy live in-person support and shop with one of our Retail Specialists, and more. You can explore Optimum’s products, plans, and services, and also see how Optimum can save you money on your Internet, TV, and Mobile bill. With Optimum Mobile, you can stay connected on the largest and fastest 5G network. Visit our store in Ruston, LA today for all of your digital entertainment needs and receive our white glove customer service.

Contact Info

Brands

  • Optimum

Questions & Answers

Q What is the phone number for Optimum?

A The phone number for Optimum is: (866) 950-3278.


Q Where is Optimum located?

A Optimum is located at 1001 Cooktown Rd, Ruston, Louisiana 71270


Q What is the internet address for Optimum?

A The website (URL) for Optimum is: https://www.optimum.com/stores/la/ruston/1001-cooktown-rd.html


Q How big is Optimum?

A Optimum employs approximately 20+ people.


Q What days are Optimum open?

A Optimum is open:
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM


Q How is Optimum rated?

A Optimum has a 1.8 Star Rating from 244 reviewers.

Hours

Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM

Ratings and Reviews
Optimum

Overall Rating

Overall Rating
( 244 Reviews )
28
11
20
6
179
Write a Review

Michael Ayuso on Google

image I actually had to wait for my wifi to turn back on to submit this review. There is absolutely nothing redeeming about this service. The customer service, rates, and worst of all the connection, are the poorest attempt at giving a service to a costumer I have ever seen. Our wifi is down more than it is connected. You could receive better connection with two cans and a wire. The only reason I can even fathom that this place is still in business is because they are the only provider on the south side of the service road. This company is a main reason I despise having to live in Ruston. Im writing a petition to google after typing this out to allow for negative stars so that I may come back and rate this company as low as possible.

Business Response on Google Mar 22nd, 2024
Hello Michael. I'll be happy to assist you with your Optimum service issues. Feel free to send an email with your account information to [email protected]. ^Randy

Dawson Creasy on Google

image Terrible. Always goes down for maintenance and their help is not supportive

Business Response on Google Mar 15th, 2024
Hi Dawson! Thank you so much for sharing your feedback! We are here for support and would love to address any concerns you may have. Please feel free to send an email to [email protected] and include your physical address for assistance. Thank you, ^Sadia

Mark Gaskin on Google

image I have Optimum & they are not the best in the world. They tell you that your bill will be one price & then a few months later, it will be another jacked up price. Optimum isn't the worth the money that you have to pay.

Business Response on Google Feb 19th, 2024
Hi Mark. I'm sorry you've had a poor experience. Please feel free to reach out to us at [email protected] for assistance with your billing rates. ^David

Brenda Harrell on Google

image

Business Response on Google Mar 4th, 2024
Hi Brenda. Thank you for your feedback. If you would like to provide us with any additional details, please email us at [email protected] ^David

Tierney on Google

image Someone please tell me there are more internet providers other than optimum..I spend more time on the phone with them than i do enjoying what I'm so called paying for..every other day or night the Internet just stops and I'm tired of it!!! Any new recommendations would be greatly appreciated..

Business Response on Google Mar 2nd, 2024
Hi, I thank you for taking the time to rate us. I want you to know we’re here to help, and would be happy to further address the service problem you're experiencing. Please feel free to email us back at [email protected] including your full address, or Optimum account number for assistance. ^Karl

Load More Reviews

Overall Rating

Overall Rating
( 244 Reviews )
28
11
20
6
179

Write a Review

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