Apple Lakeside Shopping Center

Ahmad Ali Hamad _{on Google}

Mar 28th, 2024

I had a warrant for AirPods I bought, I took them to the store to get them fixed and they said theyll be fixed for free. I didnt get them by the day they were supposed to be delivered to me so I went to the store and they told me that I had to pay $69 for them to get fixed or I can just take them back in the same condition I gave them in. The employee that worked with me was really nice but what happened changed my perspective about this brand. Trashy service.

Dawn Sanchez _{on Google}

Apr 1st, 2024

After driving an hour to the Baton Rouge store to have my 18yo sons iPhone 13 diagnosed I was told I could wait 3-5 days or go to this store because they had the part in stock. I chose to go to this store. This was another hour drive only to be told I would have to leave the phone because they were behind on repairs. After 2 days of waiting we picked up his phone which repaired and was also told to call AT&T because they had to reinstate his eSIM and to not do anything to the phone until I had them on the phone. In the middle of the call with AT&T the phones problem returned and his touch screen failed to function. My question is did they even fix the phone?
Now on phone with Apple Support all over again and not sure what will happen at this point. Still owe $188 on the phone and AT&T will not do a trade in unless the phone is fully functioning.
Would not recommend this store if my life depended on it!!

RAVEN LENG _{on Google}

Mar 25th, 2024

Have an appointment re adjust at 1230 pm. Instead of 115pm.
Told us to sit and wait at 1205.
It is already 1pm. No on came to see us.
They must hired all those staffs from lazy boy furniture.
Everyone must take lunch breaks at the same time.

Donald Green _{on Google}

Mar 19th, 2024

This is the place to go for Apple products.Every other place SUCKS!!