Courtyard by Marriott Cincinnati Airport South/Florence

Kimberly Lambert _{on Google}

Mar 20th, 2024

So the hotel was nice just bummed it didn't have an indoor pool. It does however have a nice gym. We enjoyed our stay and the staff was friendly.

Islady Michelle Espinoza _{on Google}

Mar 29th, 2024

Weve stayed at plenty of Marriotts and I look for the small details, such as friendliness. Unfortunately, the front desk couldnt even acknowledge myself or my family. Maybe a, have a good day or even a hello! would've been nice! Only person I can say was friendly was the bistro guy.
Also, check out time was 11 or 12, I cant remember and housekeeping asked about 10 times if we were done. I felt rushed when I still had plenty of time. Once I was going into the elevator, I heard a housekeeper tell another that we must of left a mess because we had so much luggage. Mind you, we left the room as clean as we could, even piled the towels and trash for them AND left a great tip just for them to complain. I was disappointed with the friendliness of the hotel.

Emily _{on Google}

Mar 19th, 2024

Its not the worst, but does feel like a motel 6 disguised at a Marriott property.
Their advertised airport shuttle is a joke. You have to make a reservation 24hrs in advance which is difficult when flights are unexpectedly delayed. They DO NOT reimburse for uber/lyft rides as one reviewer stated. Even when we did make a reservation to be taken back to the airport, the driver was 30min late because he went to the airport and was waiting for us. Im not sure how that was confused when we were clearly checking out, but that seemed to be the mentality of all the workers, including the manager.
When we checked in, we asked if there was a king available (Titanium member upgrade). She said sure but then when we got to the room it was two queens. We didnt bother addressing that.
If youre attempting to sleep or work in peace during the day, forget it. Housekeeping is up and down the hall constantly slamming doors instead of propping them open and one was blasting aggressive rap music. I like rap, just not loudly at 8am.
The fitness center equipment, although useful, was definitely past its prime and could use some maintenance.
The bed was semi comfortable. The shower was decent after letting it run for about 10-15 to heat up.
Unless you have a car or plan to spend money on transportation, theres not much around here. Youre better off staying on the other side of the highway closer to all the restaurants and shops.
I regularly stay in hotels so I notice all the little things, both good and bad. The bad outweighed the good here and I would not recommend staying here.