Holiday Inn Express & Suites Urbandale Des Moines, an IHG Hotel

( 377 Reviews)
Holiday Inn Express & Suites Urbandale Des Moines, an IHG Hotel
8789 Plum Drive
Urbandale, IA 50322
Yext Power Listing.

Hours of Operation

  • Friday: 24 Hours
  • Saturday: 24 Hours
  • Sunday: 24 Hours
  • Monday: 24 Hours
  • Tuesday: 24 Hours
  • Wednesday: 24 Hours
  • Thursday: 24 Hours

Chamber Rating

Verified Member
4.3 (377 reviews)
216
103
32
10
16

About

Welcome to the Holiday Inn Express and Suites Urbandale, Iowa. Nestled in the Des Moines, Iowa area, Urbandale is a growing city that has held on to its small-town charm. Whether travelling for business or pleasure the Holiday Inn Express & Suites Urbandale Des Moines is conveniently located off I-35/I-80 near Johnston, IA. Only minutes from and attractions such as Adventureland Park, Blank Park Zoo, Des Moines Botanical Center, the Science Center & Blank IMAX Dome, Jordan Creek Mall and Wells Fargo Arena. Let the Holiday Inn Express & Suites Urbandale Des Moines be your host hotel for annual events like the Festa Italiana, World Food Festival and the Iowa State Fair. Experience luxurious accommodations and a plethora of amenities such as a daily complimentary hot breakfast buffet, with indoor pool/whirlpool, business center, enhanced fitness facility, guest laundry, wired & wireless high-speed Internet access. Sleep on our comfy beds and a plush duvet including your choice of soft or firm pillows. We offer an enhanced bath experience which include our specialty soaps, shampoo, conditioner and lotion. Our flexible meeting space can accommodate up to 100 people and arranged to your needs. John Deere, Corteva, Dupont, and Hy-Vee Training Center, are within 1 mile. Camp Dodge is 5 miles, and, Wells Fargo, Mercy Medical Center, Allied Insurance, Principal Financial, Unity Point are all nearby. Enjoy the best accommodations Urbandale, Iowa has to offer!

Contact Info

Languages

  • EN

Videos

Payment Methods

  • AMERICANEXPRESS
  • MASTERCARD
  • CASH
  • VISA

QUESTIONS & ANSWERS

What is the phone number for Holiday Inn Express & Suites Urbandale Des Moines, an IHG Hotel?

The phone number for Holiday Inn Express & Suites Urbandale Des Moines, an IHG Hotel is: (515) 278-9000.


Where is Holiday Inn Express & Suites Urbandale Des Moines, an IHG Hotel located?

Holiday Inn Express & Suites Urbandale Des Moines, an IHG Hotel is located at 8789 Plum Drive, Urbandale, IA 50322


What is the internet address for Holiday Inn Express & Suites Urbandale Des Moines, an IHG Hotel?

The website (URL) for Holiday Inn Express & Suites Urbandale Des Moines, an IHG Hotel is: https://www.ihg.com/holidayinnexpress/hotels/us/en/urbandale/dsmdx/hoteldetail?cm_mmc=YextLocal-_-EX-_-US-_-DSMDX


How big is Holiday Inn Express & Suites Urbandale Des Moines, an IHG Hotel?

Holiday Inn Express & Suites Urbandale Des Moines, an IHG Hotel employs approximately 20+ people.


What days are Holiday Inn Express & Suites Urbandale Des Moines, an IHG Hotel open?

Holiday Inn Express & Suites Urbandale Des Moines, an IHG Hotel is open:
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours


How is Holiday Inn Express & Suites Urbandale Des Moines, an IHG Hotel rated?

Holiday Inn Express & Suites Urbandale Des Moines, an IHG Hotel has a 4.3 Star Rating from 377 reviewers.


Hours of Operation

  • Friday: 24 Hours
  • Saturday: 24 Hours
  • Sunday: 24 Hours
  • Monday: 24 Hours
  • Tuesday: 24 Hours
  • Wednesday: 24 Hours
  • Thursday: 24 Hours

Holiday Inn Express & Suites Urbandale Des Moines, an IHG Hotel Reviews

Overall Rating

Overall Rating
( 377 Reviews)
216
103
32
10
16
Write A Review
Sunshine WIlliams
Dec 31st, 1969

This was without a doubt the worst hotel experience I’ve ever had. My sister down the hall from us had the front desk call her three times about noise complaints even though they weren’t making excessive noise (walking across the room, talking, etc), once her children were even asleep and it was around midnight! It was crazy. We found a bed bug as soon as we got there (I always strip beds and check before taking stuff in bc I’m a tad paranoid about them) took it to the front desk for proof (they agreed it was bed bug), got a different room. Next day, found another that looked similar but I wasn’t 100% sure what it was but took it downstairs anyway for them. The GM was extremely unprofessional and lied to me and assumed I was lying as well. Offered me a refund eventually and 2 weeks went by without it showing so I called back to see if I had to do anything else. She informed me it was credited but found out it was credited to someone else’s card in the room next to me. She lied and told me I gave her the wrong room number and that she verified my card with me- when in fact she didn’t because i have remember asking if she needed the number and she didn’t say anything at all about a card number so I assumed she had it in the computer from my (correct) room number I gave her. She ended up saying it was my problem and not hers and I would have to find the person in the room next to me to get the money from them…..ummm what?? What kind of business says that? Breakfast was never there either, if you’re lucky there may be an old bagel or some Raisin Bran left (and I went about 3 different times). Just save yourself a lot of trouble and go somewhere else :)


David Diemer
Dec 31st, 1969

Had spiders in the room and bugs crawling on the bathroom floor. Beds were very uncomfortably. Woke up with a back ache. Breakfast was terrible. Ran out of milk. Very limited hot items.Would not recommend this place.


Pat Shannon
Dec 31st, 1969

For starters the breakfast are terrible.
The people that Serve you your breakfast do not speak English.... Welcome to America.... They are so understaffed they never answer the phone when you call down to the front desk for anything.
They place the phone on hold or forward.
,all the calls to an 800 number to avoid helping customers


Lori Haney
Dec 31st, 1969

Kids running up and down the hallway to and from the pool until midnight. Key card didn't work. I had to get the desk clerk to rekey it 15 times after I waited in a line of people each time. She was the only person working on a weekend they were having a sporting competition. Poor management and poor training for the employees who by the way, some of them didn't speak or comprehend english.
The room was okay. Otherwise, it was a high blood pressure experience.


Mj Green
Dec 31st, 1969

We booked a room on the july 14th for 2 queen beds for the night of July 17th. We were coming back from Colorado to Michigan. We arrived at 9.30 pm. There was a party of over 10 adults in the breakfast area being loud and drunk. We waited at the front desk to be waited on bit there wasn't a desk clerk. I yelled to see if there was a clerk in like the office. I had to yell to get over the drinking party in the lobby/breakfast area.finally a lady came out of a door in the back of the clerk area. We had to yell back and forth to hear each other. The reservations that we made on the 14th were put in wrong. It was for a queen bed and a pull out sofa instead. We took it because it was late and we just drove 12 hours. Once we got to our room. We could still hear the party down stairs. We are on the second floor. I called down to see if they could fix the issue. We paid over 210 just for rest and can't even get that. It's after 11 pm now and there still a drunken party down stairs loud and yelling and now doors slamming and what sounds like a herd of loud cussing laughing elephants roaming the hall. We expected a nice quiet night like our first time here the night of July 13th when Jade was at the desk. Instead we paid 210 dollars for a night of loud trashed people all over the place. If it wasn't for already booking this room we would have gotten another hotel somewhere else or slept in the care. Beware.


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Overall Rating

Overall Rating
( 377 Reviews)
216
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10
16
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