Best Western Pearl City Inn

( 274 Reviews)
Best Western Pearl City Inn
305 Cleveland St
Muscatine, IA 52761
Yext Power Listing.

Hours of Operation

  • Tuesday: 24 Hours
  • Wednesday: 24 Hours
  • Thursday: 24 Hours
  • Friday: 24 Hours
  • Saturday: 24 Hours
  • Sunday: 24 Hours
  • Monday: 24 Hours

Chamber Rating

Verified Member
4.3 (274 reviews)
153
75
29
4
13

About

Located in Muscatine,IA, the Best Western Pearl City Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Contact Info

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QUESTIONS & ANSWERS

What is the phone number for Best Western Pearl City Inn?

The phone number for Best Western Pearl City Inn is: (563) 316-7700.


Where is Best Western Pearl City Inn located?

Best Western Pearl City Inn is located at 305 Cleveland St, Muscatine, IA 52761


What is the internet address for Best Western Pearl City Inn?

The website (URL) for Best Western Pearl City Inn is: https://www.bestwestern.com/en_US/book/hotel-rooms.16109.html?iata=00171890&ssob=BLBWI0003G&cid=BLBWI0003G:yext:website:16109


How big is Best Western Pearl City Inn?

Best Western Pearl City Inn employs approximately 20+ people.


What days are Best Western Pearl City Inn open?

Best Western Pearl City Inn is open:
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours


How is Best Western Pearl City Inn rated?

Best Western Pearl City Inn has a 4.3 Star Rating from 274 reviewers.


Hours of Operation

  • Tuesday: 24 Hours
  • Wednesday: 24 Hours
  • Thursday: 24 Hours
  • Friday: 24 Hours
  • Saturday: 24 Hours
  • Sunday: 24 Hours
  • Monday: 24 Hours

Best Western Pearl City Inn Reviews

Overall Rating

Overall Rating
( 274 Reviews)
153
75
29
4
13
Write A Review
Kylee Rider
Dec 31st, 1969

The one star is for the customer service we had first received.
But I was absolutely disappointed as I have never had a bad experience at a best western before. The bathroom does not fit even one person. It’s really small and cramp. I went to run my daughter a bath, the water was yellow and the whole drain just wasn’t attached so even with it put back in place, the bath drained little by little. We were really excited about the tall shower head as my husband is close to 6’ but you cannot adjust as far as my short 5’3 self had a very hard time with showering. We made due for the one night but I would not recommend and will not be coming back.


Michelle Babineaux
Dec 31st, 1969

My husband decided to give this place one last chance. NEVER again!! Ants in the lobby during breakfast along with moldy pastries in the case.When I called to make the reservation I specifically asked if they had a working pool and when he checked in the next week he wasn't told at check in the pool was down and had been for awhile and wasn't told when I booked it. Refused to give any kind of discount. Roaches in the bathroom, and my husband woke up to bed bug bites. He asked the guy when he checked out to talk to the Manager. Was told the General Manager would be in after 9am if he wanted to call her since he wasn't allowed to give any discounts without approval. Called 5 times over the next 2 days and each time told she was either in a meeting or on a conference call and couldn't come to the phone. The clerks I spoke with seemed apologetic and frustrated that they couldn't do anything to help. My husband said the staff itself was amazing but maybe the management team could use a refresher on running a hotel. I wish I had read recent reviews before booking this room for my husband. This has turned us completely off from ever staying at any Best Western any where again. I feel sorry for the staff if this is how management treats paying guests I can only imagine what they go through. I even tried to get contact information for the owners and told they have been out of the country and haven't been at the property for months that they spend all their time at their other property, guess I'll try the other property and see if the owners want to hear about my husband's horrific stay.


Seth Jolly
Dec 31st, 1969

Entire hotel stinks, yellow water in the bath, bath leaks so you can’t take a long bath without running more water, the shower head angles at the wall and won’t adjust. We won’t be coming back.


Carla Hatfield
Dec 31st, 1969

lovely revamped hotel...best value for the money......centrally located and if you don't want to go to a nice restaurant you could walk to Taco Bell or other fast food chains. Really enjoyed our stay.


Mardi Timm
Dec 31st, 1969

The shower did not drain. Stood in ankle deep dirty water. The desk clerk had no idea where we could go to get a simple meal. The desk clerk did not answer calls to deal with room problems after several attempts to call the front desk over an hour. Limited and then NO toilet paper in the room. Complaints communicated to morning desk clerk. He emailed manager who was supposed to call to deal with issues. Manager NEVER called! Very poor service.


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Overall Rating

Overall Rating
( 274 Reviews)
153
75
29
4
13
Write a Review
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