Milroy's Tuxedos - Des Moines

Todd Scharf _{on Google}

Oct 8th, 2020

Very disappointed! I am the groom and I picked up my tux a couple of days before the wedding. Was very busy with the details of our wedding and didn't try it on. The day of the wedding I put it on 2 hours before to take pictures. The pants were 4 inches too short! And the shirt was 3 sizes too big! I had to use my own dress pants that didn't match the tux. And the shirt was so hard to keep tucked in. Why get measurements for the suit if they don't know what they are doing!! When I dropped the suit off I told the guy what happened and he said sorry. But didn't offer to refund any of my money. I told him I will never rent from them again and he chuckled and said. Have a nice day. Very poor customer service!!!

Adam Smith _{on Google}

Sep 22nd, 2020

probably the rudest staff of any store I've ever been in in seems like they could care less whether or not they got my business and they got my measurements wrong three times if you want to tuxedo do not go here

Cruz Garcia _{on Google}

Jul 24th, 2020

Went there to rent suits for me and my groomsmen was told my suit would be free (i eould yave to pay the taxes)even though i only had 3 groomsmen. Bridal party got smaller due to covid they said this would not affect anything, then charged me 180 bucks when i picked it up.