Old National Bank

M D _{on Google}

Dec 29th, 2023

*update 12/30 : they throw out old food in the bushes.. Bank Teller from the drive through annex location in white SUV is back to parking in Jewel curbside spot. She did take a break for a few weeks but started again.

Laura Whitehouse _{on Google}

Dec 24th, 2023

12/31/23 This deserves an update. We have become comfortable with Old National. I like the tellers; everyone is friendly and helpful. It was a rough transition from First Midwest to Old National, but all the kinks got worked out. No complaints these days!!
07/13/22 Old National Bank Review: First Midwest Bank merged with Old National Bank on 7/11/22. The merger has been a disaster for the clients of First Midwest Bank! Trying to get a person to help by calling was almost impossible. I never did get a representative by phone. The lines were out the doors of the bank on the first day. This was NOT the fault of the employees, but of whomever at the top coordinated the merger. We have loved being with First Midwest. The employees are the same but the procedures are different. We are going to give it a couple of weeks, but will probably transfer to another bank. It's been very frustrating.
First Midwest Bank Review: We have been banking with First Midwest Bank for many years. They are very efficient, helpful and friendly. We have never had an issue, and that says a lot!

Jason Zboralski _{on Google}

Jul 16th, 2023

I needed help with my frozen account. After playing phone tag for a whole day with customer support and the legal department I went to the Munster branch for help. Cinthia Chavez went above and beyond. She helped me get a hold of people and straighten the whole thing out. Best customer service ever. I highly recommend this personal banker

Keren C _{on Google}

May 3rd, 2023

Nothing but trouble since the merger. First Midwest was awesome.