Chamber of Commerce

      First Merchants Bank

      ( 7 Reviews )

      First Merchants Bank
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      Hours

      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.9 - (7 reviews)
      5
      0
      0
      0
      2

      About
      First Merchants Bank

      First Merchants Bank is located at 1501 N Nebo Rd in Muncie, Indiana 47304. First Merchants Bank can be contacted via phone at 765-747-4910 for pricing, hours and directions.

      Contact Info

      •   765-747-4910

      Questions & Answers

      Q What is the phone number for First Merchants Bank?

      A The phone number for First Merchants Bank is: 765-747-4910.

      Q Where is First Merchants Bank located?

      A First Merchants Bank is located at 1501 N Nebo Rd, Muncie, IN 47304

      Q What is the internet address for First Merchants Bank?

      A The website (URL) for First Merchants Bank is: https://www.firstmerchants.com/locations/Bank-Yorktown-IN

      Q How big is First Merchants Bank?

      A First Merchants Bank employs approximately 6-10 people.

      Q Is there a key contact at First Merchants Bank?

      A You can contact April Kemper at 765-747-4910.

      Q What days are First Merchants Bank open?

      A First Merchants Bank is open:
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM
      Saturday: 9:00 AM - 12:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM

      Q How is First Merchants Bank rated?

      A First Merchants Bank has a 3.9 Star Rating from 7 reviewers.

      Key Contacts

      image
      April Kemper
      Manager

      Hours

      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM

      Ratings and Reviews
      First Merchants Bank

      Overall Rating

      Overall Rating
      ( 7 Reviews )
      5
      0
      0
      0
      2
      Write a Review

      Vickie Mitchell on Google

      image Always helpful

      Business Response on Google Dec 17th, 2023
      Vickie, we are glad to hear of your continued positive experiences with our Yorktown Banking Center. We appreciate your feedback! Thank you for continuing to be a valued customer of First Merchants.

      Mercedes Willman on Google

      image Erin & Ashley are the most patient, helpful and attentive bankers Ive ever dealt with. Even when the line started to pile up behind, and only the 2 of them working, they helped figure out a complex task and didnt make me feel rushed. They took the time to make sure I fully understood the problem and we got it fixed after a few minutes. Those in line were not happy, that I had apparently used more than my fair share of time at the teller station. They can keep trying to rush these employees who are handling YOUR money. But dont come back in demanding to Speak to a manager because your transaction wasnt done right because you were rushing them.

      Business Response on Google Oct 6th, 2023
      Thank you, Mercedes, for giving such positive feedback about your great experience at the Yorktown Banking Center with Erin and Ashley! We appreciate a customer taking time from their day to let us know that we are hitting the mark with our customer service. We will share your kind words with Erin and Ashley and the staff at the Yorktown Banking Center!

      Josh on Google

      image This is possibly the worst bank I have ever experienced. From opening my account to trying to close my accounts nothing but trouble I have never been treated with more disrespect

      Business Response on Google Nov 6th, 2023
      Josh, thank you for letting us know. We're sorry to hear you had an experience that clearly did not meet your expectations. This is something we take very seriously. We want to help you by escalating this to a VP Market Leader to ensure you get priority service. Please provide us with both good contact information (phone number and/or email) and a good time to reach you. You can provide this either by calling 1.800.205.3464, emailing [email protected], or filling out the contact form on our website at https://www.firstmerchants.com/contact. Please know that we are committed to quickly making this right. Our Market Leader will attentively work with you to solve your issue.

      Grey Atwood on Google

      image

      Business Response on Google May 23rd, 2020
      Grey - Thank you for taking the time to leave us feedback. We are pleased to hear that you had a positive experience at First Merchants Yorktown banking center location.

      Scott Cummings on Google

      image Friendly employee's great service great place to meet new people great place to take the family great place to meet friend's

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      Overall Rating

      Overall Rating
      ( 7 Reviews )
      5
      0
      0
      0
      2

      Write a Review

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