NuFlow Indy - Sewer Line Experts

Adam Heavrin _{on Google}

Mar 25th, 2024

We live in an older home that has always had sewer backup issues a couple of times a year. We had a couple companies come out for estimates to repair the work. NuFlow was by far the most friendly and professional. When they came to do the estimate there was no charge for taking a full length video of our line - - our line is very long (95feet). They provided us the video at no charge to keep for our records. We then consulted about the price of repairing the entire line versus installing a new cleanout. NuFlow does lining to repair the pipe versus digging up the pipe which was preferable to us because we didn't want a trench in our entire front yard.
The entire line repair was quoted at $18,700 and the cleanout was quoted at $6,600. Travis Perry is the point person for all NuFlow Indy service. I was on the phone with him several times and he was nothing but friendly and answered all of my questions. NuFlow was never pushy.
NuFlow takes care of all the permits required and contacts the city to have utilities marked.
Travis worked with me on questions I had about how many vehicles would come to our house the day of the repair because our driveway is long but not very wide.
The day of the repair the crew showed up promptly and communicated with me about where best to park their vehicles so they didn't have to run all over the yard. One of the best moments is when they brought out their digger and used plywood under the tracks to save our grass....we really appreciated that attention to detail! The crew of three guys was there from 9:30a - approx 3:00p.
After the installation was done they did a cleanout of the entire line then took another video - which they sent to us for our records at no charge. This seems like a little thing but it was included with the quote/cost of the service and none of the other contractors we had come out did this. A couple said we could pay extra to get the line cleaned after the repair.
A sewer line repair is probably one of the least sexy house projects, but NuFlow Indy made did an awesome job for us. If there were 10 extra stars, they would get all of them.

Gary Hulsey _{on Google}

Aug 23rd, 2023

I had a sewer line inspection done on a new to me house. NuFlow was easy to work with. They were able to provide a quote within a few hours after the inspection.
I would recommend using them for a sewer inspection if you are getting a new home.

Ashley Switalski _{on Google}

Aug 20th, 2023

NuFlow was great to work with - from folks we talked with on the phone to the crew that came out to evaluate our sewer line, the service was fantastic. We needed to repair a section of clay pipe that had cracked in a particularly difficult spot to reach that would have involved significant risk to a neighbor's driveway. However, the crew took the time to evaluate several options and work with us on a tight timeline. Ultimately they exercised some creativity and were able to complete the whole job without even a crack to the concrete. Their installation team is highly knowledgeable and answered all of our questions as they completed the job.
All around impressed with this company and their communication. Highly recommend!

Hailey Zuercher _{on Google}

Jul 20th, 2023

Very professional and informative, they will take care of you! Services: Drain cleaning, Sewer repair

Lisa Elliott _{on Google}

May 25th, 2023

I did not end up having a scope done at this time, but the tech was super informative and responsive to all my questions. I appreciate the transparency and when I need this type of services, NuFlow will be my first call.