Fairfield Inn & Suites by Marriott Indianapolis Downtown

Gafar Olanrewaju _{on Google}

Mar 26th, 2023

My Experience staying here was so horrible, great location but bad service, building looks so old, lack renovation, very poor services, valet drivers we looking like they would rob you, they speak to you shabbily and unprofessional... Getting to the room, everything looks ancient , bed was so hard and uncomfortable, I was disappointed with this place or I would say my expectations were total high but this place don't deserve to be in the Downtown area.. Next day, checking out, I got to find out my car was never parked but was left out side the hotel the whole night after I paid $40 for valet parking, then I was told they couldn't find my car keys, they called the manager, when the manager came they spoke to their drivers and after they did, they walked right pass us without saying nothing or addressing the issue with us.... Then the receptionist said the keys have been sitting right in front of her after wasting an hour of our time... This place is totally trash and they do not deserve the location they are at because they are bad in business.

Adam Simon _{on Google}

Mar 25th, 2023

The staff were amazing! Everything else, blah. They kept the rooms and common areas clean, but there were a lot of things about the place that didn't work right. Like the showers. And a little piece of toilet paper would clog the commode. The two stars is for the management, but 5 stars is for the staff. They were so professional.
Rooms: Really old, and uncomfortable beds.
Walkability: You're right downtown, so there's plenty to do.
Noteworthy details: The buttons on some elevators didn't work.

Mark Ames _{on Google}

Feb 25th, 2023

Basic and clean hotel. This hotel is connected to the Marriott, Courtyard Hotel and the convention center via the parking lot. We were able to stay on budget at the Fairfield, socialize in the lobby of the Marriott and visit the convention center, all via the skywalks and parking garage so you really didn't have to go outside in the winter weather.
One thing; many rooms have either no view or terrible views of mechanical equipment or walls. Gotta stay at the Marriott if you want to look out the window at beautiful downtown Indianapolis

Alejandra Garza _{on Google}

Feb 23rd, 2023

Belen was amazing at the front desk, she was very professional, helpful, and gave great recommendations for touring Indianapolis.
The room was clean, breakfast was great. Staff kept cafeteria cleaned and fully stocked with breakfast options.
Rooms: Very clean
Safety: No concerns regarding our safety.
Walkability: Walking distance to Eiteljorg museum, Lucas stadium & much more!