Heritage Federal Credit Union

( 34 Reviews)
Heritage Federal Credit Union
4920 Vogel Rd
Evansville, IN 47715

Hours of Operation

  • Friday: 9:00 AM - 6:00 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9:00 AM - 4:00 PM
  • Tuesday: 9:00 AM - 4:00 PM
  • Wednesday: 9:00 AM - 4:00 PM
  • Thursday: 9:00 AM - 4:00 PM

Chamber Rating

3.7 (34 reviews)
21
1
1
2
9

About

Heritage Federal Credit Union is located at 4920 Vogel Rd in Evansville, Indiana 47715. Heritage Federal Credit Union can be contacted via phone at (812) 253-6928 for pricing, hours and directions.

Contact Info

  •   (812) 253-6928

QUESTIONS & ANSWERS

What is the phone number for Heritage Federal Credit Union?

The phone number for Heritage Federal Credit Union is: (812) 253-6928.


Where is Heritage Federal Credit Union located?

Heritage Federal Credit Union is located at 4920 Vogel Rd, Evansville, IN 47715


What is the internet address for Heritage Federal Credit Union?

The website (URL) for Heritage Federal Credit Union is: http://HFCU.INFO


How big is Heritage Federal Credit Union?

Heritage Federal Credit Union employs approximately 2-5 people.


Is there a key contact at Heritage Federal Credit Union?

You can contact Mandy Koester at (812) 253-6928.


What days are Heritage Federal Credit Union open?

Heritage Federal Credit Union is open:
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM


How is Heritage Federal Credit Union rated?

Heritage Federal Credit Union has a 3.7 Star Rating from 34 reviewers.


Key Contacts

Mandy Koester
Manager

Hours of Operation

  • Friday: 9:00 AM - 6:00 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9:00 AM - 4:00 PM
  • Tuesday: 9:00 AM - 4:00 PM
  • Wednesday: 9:00 AM - 4:00 PM
  • Thursday: 9:00 AM - 4:00 PM

Related Categores

Heritage Federal Credit Union Reviews

Overall Rating

Overall Rating
( 34 Reviews)
21
1
1
2
9
Write A Review
Betty Jones
Sep 29th, 2021


Destiny Criss
Mar 29th, 2021

They dont have an option to just speak to a rep. I just need to know my account number. I dont have time to go through the whole “forgot my password” stuff, been on hold to be transferred to rhe information center for TWENTY minutes. Im at school dealing with this, what the hell?!


Jessica Mayer
Feb 10th, 2021

I experienced the worst customer service. I pretty much never write reviews. I worked in customer service for over 10 years. I did a balance transfer to another card, that way I no longer had to pay this one. Balance transfers take a few days, so I went and paid the closing amount which was less than $1.00. I get a call two months later that I had a past due amount of $80.00. I was obviously confused since I closed it a couple months ago. It ended up being fraudulent charges and was ruled fraudulent by them. They sent me a paper to sign, that I never I received. I get another call a month later that my payment is late again. Of course I called, and they said that I didn't sign this paper they sent and because of that they denied paying the fraudulent charges. They said Visa is really fickle and it has to be signed within 30 days. I called Visa and found out its not really a Visa card its a card through Heritage Federal that basically has Visa on it. Visa couldn't even see my account info. Every single person along the way was rude and I ended up just paying the amount so it didn't ruin my credit. Not to mention, I was charged late fees for a charge that both parties acknowledged wasn't mine, but they called so much and everything was a deadend with them. I thought it was interesting they could call when my payment is one day late, but not call to tell me that there is a time sensitive paper that I need to sign. There are so many places to get credit cards, don't get stuck with this one!


Courtney Moss
Sep 16th, 2020

Staff is really helpful. When I had problems they reached out to help me, every time I walk in to my bank the tellers are friendly. Overall a great banking experience


Shelby Waddell
Aug 9th, 2020

Heritage federal is a JOKE! I have had more issues with the people than any other Bank! When they Screw up my Account I'm the one left to scramble around and fix it!! After Our car is paid off! I will be closing this account and NEVER BANKING WITH THESE PEOPLE AGAIN! PEOPLE BEWARE! DO YOUR BANKING ELSE WHERE!!!


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Overall Rating

Overall Rating
( 34 Reviews)
21
1
1
2
9
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