Titus Transmissions

Hoodbound Streetwear _{on Google}

Mar 14th, 2024

Great service great people.

Kyle Nadler _{on Google}

Jan 26th, 2024

Ill split this out in to pros and cons because I have had a hell of an experience here
Setting the scene: brought a 30yr old Land Rover here for a transmission swap to an upgraded transmission. No electronics. Just bolt on and go. The kit was complete and while the unit looked different than the original, it was a direct swap.
Pros:
Chris is fantastic at communicating. He calls back. He explains in detail how things work if you want to know. He discusses his concerns as they are identified and takes a cautious approach. This seems to trickle down throughout the shop. They know (common) transmissions that have available documentation to support. He gave me a scheduled date to bring my truck in, gave me an upfront estimate, and made sure my truck was safely parked when left overnight.
Cons:
I dropped the truck off Sept 26 and had to tow it out because something went wrong during install 6 weeks later and work on it myself.
Being cautious, I had to overnight parts multiple times from around the county (and world) because the shop *thought* they werent going to fit. This was expensive and then I had to return everything because they did fit. So I wasted time and money on shipping.
I paid the bill when work was completed only to find out that I was being charged 400$ over the estimate because of a broken exhaust stud that he said was repaired. When challenged he met me in the middle which was fine. EXCEPT I came to find out the broken stud was never removed!
While in the parking lot the newly installed transmission started making a noise. 50ft out of their parking lot the clutch was slipping. They said theyd try to fix it and kept the truck. Over the next 4-5 weeks, I was asked to get documentation, manuals. Additional parts, contact info for manufacturers which I did but the shop wasnt able to figure out what was wrong and I was out more parts and shipping money for parts not used.
I offered a uk contact for the transmission manufacturer and that came back to bite me in the butt as I was told that he had accrued 100$ in international fees with no answers (not something I had control over)
At the end of week 6, I sent a tow truck over which cost me 150$ to get my car back to try to get it fixed ( it originally came in running )
Took it back to my shop and made a quick adjustment of the pushrod (2mm reduction) and adjusted the clutch pedal using a shop manual). The Titus team didnt set up the transfer case linkage properly (installed backwards and had installed the wrong throw bearing even after I had the correct part sent 2more times.
Summary:
Modern car, sure take it there if its local. I wouldnt drive across the city again for their work over another shop.
I wouldnt take my classics there again.
Chris is a fantastic human being and his team are great people. But being overcharged, having to tow my truck out of the shop at my own expense, and when I initially told him I dont mind towing it out to give him room back and we work together on the fee, he chose to keep it there and try to work on it more.

Devon Tharp _{on Google}

Nov 4th, 2023

Love this place the owner always comes to the phone if he cant he WILL call you back . Only rear differential and transmission shop in my book