Ryan Cross: Allstate Insurance

anna Ficht

May 27th, 2022

All your employees were very plasant and very helpful. The process of my clam went very quickly and easly. Mr. Leon West was very helpful and polite. He inform me about all the necessary steps and walked me trough it. I have been your customer for over 40 years and as long I keep receiving service like this, I will remain your customer.
Thank you,
Anna Ficht

T gurney

Jan 17th, 2022

You want good honest people with a great price considerate kind and professional this is where to go they asked you what you need they don't tell you what you need to help you along with what you could need definitely the place to go

Michal Ochyl

Nov 22nd, 2021

Don't waste your time. The worst agent I ever dealt with.
Both Ryan and Mildred will not call you back or communicate in regards to your claim. I have been calling daily and no status update. They promise to get back to you, but they don't.
That has been my last 2.5 weeks. After I have been a customer for 8 years and never having any claims.
I have initially connected with Mildred, she just points you to the claims department. Never calls you back and when asked why is she not helping you out, she answers that she didn't know that you would like her help.
When I asked to have this escalated I was connected with Ryan Cross, the owner, he called me back on Friday,and promised to help. I tried to contact Ryan on Monday, Tuesday and Wednesday. Left mulitple messages, voicemails.
Never got back to me either. I understand Mildred's poor communication now. Probably no one ever trained her.
Either way. Avoid trouble and find an agent that will actually help you and call you, when in need.