AutoNation Collision Center Westmont

Bridgett Rummel _{on Google}

Mar 29th, 2024

Great repair work on our car. Customer service was responsive and very thorough.

carol _{on Google}

Mar 7th, 2024

I took my car to Autonation Westmont after being in a rear end collision. I was prepared for all the frustration that was ahead of me. I was so happily surprised when the staff greeted me and said they could help with the insurance coverage and car rental while it was being fixed. Then, Nikolche Hristovski checked my car, gave me an estimate, ordered a rental and got approval from the insurance company for repairs and rental car.He was friendly, knowledgeable and efficient. He called me with updates over the days car was being repaired. It was actually a pleasant experience!! I highly recommend this company and hope you have Nikolche to help you. Even the insurance agent was impressed with his expertise and style!

Smita Salunkhe _{on Google}

Oct 12th, 2023

I worked with Nikolche for my Mercedes and it was amazing to have him with us.My car repair was wonderful and looking brand newest car ..Looks like showroom car now that much effort he and his team put in.All technical work also well done.Thanks to him and his team.And as well shop service also.I got appointment very early with no hassle.Thanks again everyone. Service: Body & Trim

Min Huang _{on Google}

Dec 31st, 2023

I have a very very bad experience with them. My drooped my car on June 10th when they told me every part that be needed already come in. I was told I can get my car back soon. Then I waited till July. I didnt hear anything from them. Then my daughter and I tried to call them so many times. All the answers were asking you to leave message. Finally I got an ETA was July 25 after I tried call and email. Then a week later, I was told they didnt order some parts and I can got my car on early August. When my daughter got the car on August 4th, it even didnt paint!! So I dropped my car again and trusted they can get it done by August 14. But, but, its still not finished as they promised .Then they promised me I can get my car done on Thanksgiving break. I drove back from out of state to do so. They told me they didnt order the part so I need go back during Christmas break. They said it just need a couple of hours to do it. I dropped my car again at 7:00 am on 12/28/23. After waiting from 11:10am- 12:40pm, I was told they ordered wrong parts. I dont know what I can say. I am so disappointed and frustrated. This is their professional work? I dont believe so. I saw someone had good experience with them. But I didnt. Anyone knows why? Never recommend this place! !
The newest progress is they called a jeep dealership just 5-10min away and get the part. I am wondering why they didnt do it during my thanksgiving break visit? They just let me wait for one more month instead of to fix their problem. I think the only reason is their time is more expensive than mine.