Darrin Wood Heating & Cooling

Customer

Jun 4th, 2022

BEWARE of this company. They improperly installed my water heater (and couldn’t even figure out the simple problem of the lines being installed backwards despite them google searching to find possible causes), and a faulty furnace, and a ventilation fan, carelessly busted a hole in my wall, and released fluid out of my pre-existing AC unit causing it to not cool as efficiently, ALL of which they *REFUSE* to fix.

Further more, upon contacting the company to fix their large amount of destruction and mistakes, their warranty service for these massive mistakes on their part was (and I quote) “can’t you just fix it yourself”… and later, after failing to fix the problem after complaining to the county about the issues, “go fu*k yourself “….I have talked to several people that have had these same exact problems with this exponentially unprofessional and deplorable business. Even the owner refuses to call me back over the massive extent of errors they made. I implore you to file a consumer compliant with the department of professional and financial Regulation here: https://idfpr.illinois.gov/Admin/DPR/Complaint.asp

And the the states attorney office here: https://www.illinoisattorneygeneral.gov/consumers/filecomplaint.html if you have been a victim of this company like I was. And post reviews to warn others from being victimized as well.

Yuliana Flores

Dec 2nd, 2021

Install lasted for 5days which wasn't too bad , they were nice and professional , would recommend

jeffrey rhodes

Jul 19th, 2021

Guys were very professional. Price for new furnace and ac was very reasonable.

black love natural

Jan 20th, 2021

Great service great work