Merlin Complete Auto Care

( 90 Reviews)
Merlin Complete Auto Care
14120 S. Rt. 30
Plainfield, IL 60544
Yext Power Listing.

Hours of Operation

  • Tuesday: 8:00 AM - 6:00 PM
  • Wednesday: 8:00 AM - 6:00 PM
  • Thursday: 8:00 AM - 6:00 PM
  • Friday: 8:00 AM - 6:00 PM
  • Saturday: 8:00 AM - 3:00 PM
  • Sunday: Closed
  • Monday: 8:00 AM - 6:00 PM

Chamber Rating

Verified Member
4.4 (90 reviews)
66
12
2
3
7

About

Our mission is to show the motoring public Life Is Better Without Car Payments. We want our customers to have a better lifestyle and spend their money on more things that are important to them. You don’t have to live with continued car payments. With the right maintenance, your car may last longer than you think. Merlin will show you a great way to save money with THE DRIVE FOR 200,000. THE DRIVE is easy, affordable and the industry’s most comprehensive “vehicle longevity” program. Merlin’s “A to Z” service menu includes the repair AND maintenance your vehicle may need to reach 200,000 miles and beyond. From simple oil changes, brake service, fluid exchanges, tire replacement and more, Merlin’s well-trained technicians will help “smart” motorists on their way with more money to spend on the finer things in life. Merlin offers a 200,000 Mile Warranty on brakes, mufflers, and even tires. Merlin’s renowned 20 point vehicle inspection will catch small problems before they become major headaches. Visit any of our locations for more information and a free vehicle inspection.

Contact Info

Products

  • Air Conditioning Service
  • Alignment
  • Batteries & Alternators
  • Brakes
  • Coolant/Antifreeze
  • Power Steering Service
  • THE DRIVE FOR 200,000 MILES Maintenance Program
  • Wiper Blades
  • OIl Change
  • Wheel Balancing
  • Transmission Service
  • Tires
  • Shocks & Struts

Services

  • Automotive Maintenance & Repair

Specialities

  • THE DRIVE FOR 200,000 MILES Maintenance Program
  • Vehcle Longevity Specialists

Images

QUESTIONS & ANSWERS

What is the phone number for Merlin Complete Auto Care?

The phone number for Merlin Complete Auto Care is: (815) 945-8351.


Where is Merlin Complete Auto Care located?

Merlin Complete Auto Care is located at 14120 S. Rt. 30, Plainfield, IL 60544


What is the internet address for Merlin Complete Auto Care?

The website (URL) for Merlin Complete Auto Care is: https://www.merlins.com/locations/il/plainfield-680/


How big is Merlin Complete Auto Care?

Merlin Complete Auto Care employs approximately 20+ people.


What days are Merlin Complete Auto Care open?

Merlin Complete Auto Care is open:
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 3:00 PM
Sunday: Closed
Monday: 8:00 AM - 6:00 PM


How is Merlin Complete Auto Care rated?

Merlin Complete Auto Care has a 4.4 Star Rating from 90 reviewers.


Hours of Operation

  • Tuesday: 8:00 AM - 6:00 PM
  • Wednesday: 8:00 AM - 6:00 PM
  • Thursday: 8:00 AM - 6:00 PM
  • Friday: 8:00 AM - 6:00 PM
  • Saturday: 8:00 AM - 3:00 PM
  • Sunday: Closed
  • Monday: 8:00 AM - 6:00 PM

Merlin Complete Auto Care Reviews

Overall Rating

Overall Rating
( 90 Reviews)
66
12
2
3
7
Write A Review
Antoinette Sikorski
Sep 26th, 2021

Merlin's ok I don't go there and don't have a car. My brother Jeff does he went there on Saturday. Nice people


Fernando Rafael
Sep 13th, 2021

Excellent customer support. Fast service, good price!


Donald Kuntz
Sep 8th, 2021


Jose Leon
Sep 6th, 2021

Called for a full brake job at 1:45 in a Saturday and they said they couldn’t take me in because they close in 30 minutes. Online hours say open til 3. How do you turn away a customer that is in need of a safety repair. Bad business, bad people. Would’ve been a first time customer, now a non customer. 0 stars if I could


Kenneth Stifle
Aug 22nd, 2021

I have been repairing cars for 30 years. I decided I was getting too old to perform these tasks, so I brought my car in for front-end work. Before bringing the car in, I inspected all front-end parts, but it can be exceedingly difficult without the proper equipment. However, I determined with 100% certainty that the lower ball joints needed to be replaced. After Merlin inspected the car, I received a call, and they informed me, "no, no, no, the problem you are describing is not your lower ball joints. What you need are struts." I agreed to the replacement and then received another call "well, you have new struts, but it didn't solve the problem. We want to replace all front-end parts." I told them no and had them perform an alignment since I wasn't sure how long it would be before I could complete the repairs myself. When I picked up the car, the steering wheel was crooked, and the car did not track straight. At this point, I decided to cut my losses and deemed this shop completely incompetent. I decided to perform the repairs myself. I completed a more thorough inspection and found what was causing the issue. The noise was coming from the sway bar links, which cost $25 each and are very easy to replace. I replaced the sway bar links and also replaced the lower ball joints because I knew they were bad. Once I had the ball joints out of the car, they were so loose I would consider them borderline dangerous. Then I had the car aligned at another shop, and the steering is perfect now.
Incompetent or crooks, you decide. Service: Steering/Suspension


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Overall Rating

Overall Rating
( 90 Reviews)
66
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7
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