TruGreen Lawn Care

Helen _{on Google}

Apr 8th, 2024

Andrew does excellent work !!! Very informative and on time

Luke Catullo _{on Google}

Apr 8th, 2024

The technician was great, professional and explained my service preformed. Service: Weed control

Bernardo _{on Google}

Apr 6th, 2024

AVOID
Absolute worst customer service and product I have ever dealt with. After several calls over a two week period due to yellowing of my lawn the day after treatment and confirmation by a technician and manager by phone a week later, I was told to call customer service to request a discounted or complimentary overseeding. After being passed around rep after rep claiming to connect me with a manager to attempt to resolve the situation with an overseeding service. Not only did they not call back, but each time I called to follow up they claimed that the previous rep did not correctly submit a request.
After the 6th call and speaking to a team lead, they assured me that the manager who called next would resolve the situation immediately. The manager who called, Joe, was incredibly rude, short, and patronizing from the start. He showed no intent to repair the relationship and displayed poor customer service and deescalation skills to the point where he hung up and would not answer. He claimed that he did not trust the rep and previous manager who evaluated the chemical burn and needed to see it with his own eyes, 2 weeks later, shirking any responsibility by Trugreen. I cut ties immediately.
Do not waste your time working with the disorganization and incredibly poor service of Trugreen - especially this location.
4/2024: Adding that the weeds this year are just as bad as before the TruGreen treatment.
DONT WASTE YOUR MONEY