ADT Security Services, LLC.

Diana Nicolau _{on Google}

Apr 9th, 2024

They refuse to make their system working, hated to say but have 6 months calling and calling and nothing but a rude lady on the phone laughimng at us, just today we were priced for
$180 for a tehnician to come over, she scheduled someone withotu our consent , while still said no, need the price ahead and need to know what is goign on and confirmed we are not home, laughed and said good luck, that idiot lady even dared to say not her problem and even if we call the credit card she wishes us good luck

R M _{on Google}

Apr 2nd, 2024

Scam scam scam

Hunter Nelson _{on Google}

Mar 27th, 2024

Nothing works properly, constantly raise your rates, and if you try to cancel they will charge you hundreds of dollars in fees.

William N. _{on Google}

Jan 30th, 2024

Ive been with ADT for 16 years. David W came out to service my system which needed a new sensor. He called ahead of arriving, was fun (and funny) to work with, he was EXTREMELY knowledgeable - installed the new sensor - then checked my entire system to ensure its perfect all around. He took the time to explain my options and equipment, and was efficient in his work. Hes an A+ consummate professional, and an example for every service tech in the nation to aspire to be. Thank you!!

Lauren Dessinger _{on Google}

Apr 8th, 2024

I had to call the cops because Hashim Mohammed (Solutions Advisor) made me feel uncomfortable not leaving my house until he got a credit card and trying to make me sign a contract. He got the credit card number. I didnt sign the contract once I realized it was for 36mo. He was sneaky about this. I already had a technician come to the house prior and said we needed a part. He didnt come with the part just wanted me to sign the contract. Pressured me to do without my partner reading it. Tried to lock me in to a contract wouldnt leave. I ended up asking him to leave explicitly. He sat out front of my house for 20 minutes before leaving which was when I called the cops. He left and he left SOMEONE ELSES walking through sheet with all her information on my dining table. Extremely unprofessional and scammy vibes. Really disappointed with the company. Going to report to the credit bureau and BBB. Also they CHARGED MY CARD AFTER I LEFT EVEN THOUGH I MEVER SIGNED A CONTRACT FOR 0.01 cent.
UPDATE: even after I confirmed with the company that they deleted my information the sales manager called me on my personal phone number and left a stern message asking for me to call him. I dont know how he got my number. He shouldnt have access to it. Now he wont return my calls after calling and ADT cannot forward the call to their office. Their office number online is the corporate number.