Xfinity Store by Comcast

Xfinity Store by Comcast
Yext Power Listing.

Hours

Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 7:00 PM
Sunday:
11:00 AM - 5:00 PM

Chamber Rating

Verified Member
3.6 - (603 reviews)
295
97
41
25
145

About
Xfinity Store by Comcast

At your Chicago, IL, 3128 N Ashland Ave, Xfinity Store, you can subscribe to Xfinity Services including Mobile, Digital Cable TV, High Speed Internet, Home Phone and Home Security. You can also make a payment or pick up and exchange equipment

Contact Info

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Images

Questions & Answers

Q What is the phone number for Xfinity Store by Comcast?

A The phone number for Xfinity Store by Comcast is: (800) 266-2278.


Q Where is Xfinity Store by Comcast located?

A Xfinity Store by Comcast is located at 3128 N Ashland Ave, Chicago, Illinois 60657


Q What is the internet address for Xfinity Store by Comcast?

A The website (URL) for Xfinity Store by Comcast is: https://www.xfinity.com/local/il/chicago/3128-n-ashland-ave.html?CMP=ORG:OTH:BAU:ALL:COM:GEN:INT5446cc3b393b1


Q How big is Xfinity Store by Comcast?

A Xfinity Store by Comcast employs approximately 20+ people.


Q What days are Xfinity Store by Comcast open?

A Xfinity Store by Comcast is open:
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM
Sunday: 11:00 AM - 5:00 PM


Q How is Xfinity Store by Comcast rated?

A Xfinity Store by Comcast has a 3.6 Star Rating from 603 reviewers.

Ratings and Reviews
Xfinity Store by Comcast

Overall Rating

Overall Rating
( 603 Reviews )
295
97
41
25
145
Write a Review

David Hanson on Google

image Do not go through Xfinity, when I had my services installed they damaged my new apartment walls and Xfinity employee who installed the WiFi left wires dangerously hanging. Photos for proof as a car could have run into it. As well as the worker cut the wires from my upper and next-door neighbors Wi-Fi, they had a local repairman fix that.
Called Xfinity two separate times for confirmation tickets nobody ever came back to fix and repair it yet, been over a two weeks!
This store was absolutely no help, I kindly asked if I could speak with management as the situation calls for it. The manager said he couldnt do a thing except write a report and get back to it 3-5 days. I asked multiple times for other support or a number and he said thats all he could with little care. Was disappointed by the seriousness of the situation and the unprofessionalism by management.
Highly recommend other local services for better value and support.


Tyler Battista on Google

image HIRE MORE PEOPLE! Everyone was nice and understanding but its absolutely ridiculous to have 15+ people waiting close to 2 hours while being the only internet provider in Chicago.


Alison on Google

image Shout out to the manager, I got an extra 3 miles of walking to get the cords she forgot to include. I also love her optimism - maybe the 3rd router WILL magically work


James Brendel on Google

image Talk about customer service. I went in with a failed cable box, the Comcast rep looked up my account, supplied a new box, with remote, and answered my setup questions all within 10 minutes. No hassle, no attempt to upsell, just respectful, efficient customer service.
That's the sign of a great company culture. Comcast may not be the least expensive option, but there top notch with customer service.


Sly J Miles on Google

image I had a great experience here at this store. I traveled way out of my way to return a device. I bypass two different Xfinity that was closer to me (Evanston & Uptown location) because of a bad experience. It was worth the travel. Great welcoming and I got in and out in 10 minutes. I will come back.


Load More Reviews

David Hanson on Google

image Do not go through Xfinity, when I had my services installed they damaged my new apartment walls and Xfinity employee who installed the WiFi left wires dangerously hanging. Photos for proof as a car could have run into it. As well as the worker cut the wires from my upper and next-door neighbors Wi-Fi, they had a local repairman fix that.
Called Xfinity two separate times for confirmation tickets nobody ever came back to fix and repair it yet, been over a two weeks!
This store was absolutely no help, I kindly asked if I could speak with management as the situation calls for it. The manager said he couldnt do a thing except write a report and get back to it 3-5 days. I asked multiple times for other support or a number and he said thats all he could with little care. Was disappointed by the seriousness of the situation and the unprofessionalism by management.
Highly recommend other local services for better value and support.


Tyler Battista on Google

image HIRE MORE PEOPLE! Everyone was nice and understanding but its absolutely ridiculous to have 15+ people waiting close to 2 hours while being the only internet provider in Chicago.


Alison on Google

image Shout out to the manager, I got an extra 3 miles of walking to get the cords she forgot to include. I also love her optimism - maybe the 3rd router WILL magically work


James Brendel on Google

image Talk about customer service. I went in with a failed cable box, the Comcast rep looked up my account, supplied a new box, with remote, and answered my setup questions all within 10 minutes. No hassle, no attempt to upsell, just respectful, efficient customer service.
That's the sign of a great company culture. Comcast may not be the least expensive option, but there top notch with customer service.


Sly J Miles on Google

image I had a great experience here at this store. I traveled way out of my way to return a device. I bypass two different Xfinity that was closer to me (Evanston & Uptown location) because of a bad experience. It was worth the travel. Great welcoming and I got in and out in 10 minutes. I will come back.


Load More Reviews

Overall Rating

Overall Rating
( 603 Reviews )
295
97
41
25
145

Write a Review

RATING:

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