Level Chicago - Old Town

The location was excellent, being near restaurants and markets. The suite also suited us perfectly - it was spacious and allowed us to relax together (unlike having separate hotel rooms). Most important: the staff. They were always friendly and helpful, especially when a HVAC vent caused a variable and annoying noise the first night. When we complained the next morning, Josh pursued a fix with the maintenance crew while showing us room alternatives if the fix couldn't be done (fortunately, it was). We enjoyed a happy and carefree stay.
Oct 31st, 2021

The Level Old Towne was EXCELLENT!! Me and my wife stayed for our 1st anniversary our first time in Chicago and it was ABSOLUTELY what we were looking for! The front desk workers were VERY PROFESSIONAL and HELPFUL. They let us drop our bags while they prepared the room and even gave us tips on local eateries and bars. We had the executive suite w/ private balcony and city views and honestly I felt we had the BEST view of the whole city. The room was SPACIOUS and very modern. It was truly amazing! Everything was CLEAN and smelled nice and fresh. Thank you Level Old Towne for making our 1st anniversary one to remember!
Oct 28th, 2021

very accommodating and polite. I will definitely be coming back to stay.
Oct 9th, 2021

The space was perfect for a weekend away! It was clean and comfortable. Jermaine greeted us in the lobby at check in and he was so nice and fun. Everyone in our party was impressed by our welcome! The location to some of the main area in Old Town made access to restaurants and shopping easy and in walking distance! The old negatives we had were that the rooftop area closed at 10pm on Saturday so we were unable to enjoy the beautiful weather. We also did not realize there was a trash chute down the hall from us so at checkout went back up to take all our trash out. This would be easily fix if there were instructions for cleaning before check out were left in the room. Otherwise we will be coming back!
Jun 6th, 2021

My family loved the 3 BD apartment, great staff and management. We love the amenities and the location. close to everything. With all the challenges to Covid19 restrictions, very nice accomodations and location. Jermaine and John are great managers and will address any issues you may have. We stayed six months and love it. Carlos R. Cortez
Sep 24th, 2020