Illinois Telecommunications Service Provider

Best Metro location.

thank you jake!

The gentleman that assisted me at this Minooka location was very knowledgeable and helped me fix my phone and had me out of there ASAP!!!

Very good help

The battery on my old Moto G5+ phone was overheating and dying, and I wanted to transfer all data on the old phone safely into a replacement model as no replacement batte ... more

Jordan was amazing and answered every question I had! This is also the best location I have been to, everyone in there was nice and they all helped each other!

Always great service from Will! The customer service is outstanding and professional. My family has been coming to this location for years. We don't go anywhere else ... more

(Translated by Google) Excellent service (Original) Excelente servicio

This place is not about service . . . I think in North Korea more respect for the customers!!! They got all payments but disconnected the phone. When you try to figure ou ... more

Fastest service ever. I was the only customer!

Great service and very knowledgeable. Gave me many options and solutions for my needs.

Was in the area and decided to visit this Metro by T-Mobile location, and Im so glad I did. Angel and Jackson have excellent customer service, helped me switch my plan ov ... more

Stop in here because I thought I had a virus on my phone. The guy working there named Jose took carry of me, no virus.

Bad customer service , I was never greeted coming in the store , and the girl that's helping me has a bad attitude Jasmin is her name

Had a text about roaming; I came into the store to see if they could help... Lady told me " it states to call the number, not come into the store..."

my favorite place

So Ive left a bad review before on yelp. Talking about how bad the management was and all the lying that happened. Well clearly not much has changed. I used to work for t ... more

i remember one time, i was viciouslly beaten by lightskins and genshin players because i shoved 5 foot chicken nugget in my uretha

Worst costumer service ever . Everything that I go there they don't help and no solutions ever. The girls are not friendly and just wanna get rid of you. I'm quitting tm ... more

Greate selection And guys who worked there SUPER friendly No matter that i got different one TMobile store closer to my house I'm ready to drive extra just to be served b ... more

I had upgraded phones on my plan in December and everything that was told to me by the manager was wrong. I have been back and forth with TMobile customer service trying ... more

The young lady transferred my service in no time while helping another customer, they are on the ball t

(Translated by Google) I was not T mobile because I was in Mexico (Original) Yono fui T mobile porque estaba en mexico

The store of T-Mobile at the manager of the T-Mobile on 103rd and Cicero went out of their way to get me a charger for my tracker I liked you the people of T-Mobile to kn ... more

I ordered a replacement Samsung watch it took a month to get it Sam is incompetent and I had to make him do his job. His assistant Cassandra is rude to customers and is a ... more

Been overcharged for 6 months for a device I dont even have and was forced to trade in. Johnny the manager is unprofessional and a complete liar. Took him 3 months to ans ... more

(Translated by Google) Excellent service and help Amaury is very kind, helpful and intelligent, I could love him for that (Original) Excelente servicio y ayuda Amaury es ... more

Very good and patience!! Thank you so much Edgar

My phone company and they are good to me

Estim was awesome rep. I appreciated his patience with getting my phone trade in and Home Internet equipment returned. Thank you for very much.

Worse service ever, they weren't helpful at all.

They provide very good service and deal.

Love the customer service! Jenny took the time to answer all my quesitos.

Youll have better luck with assistance when a manager is present. The younger employees dont seem like they really want to help resolve issues. They don't have the let me ... more

Some of their computer programs are difficult to deal with and there doesn't seem to be an easy way to directly contact a local store.

No help call t mobile on the phone to switch my service was informed to go into store. Informed the people at the store what I was told to do they said that they would no ... more

The subway girls were a lot of help.

Cassie was extremely helpful in assisting me with a SIM card swap when my device unexpectedly quit receiving signal. I arrived to the store 10 minutes before closing & th ... more

I've been here a couple times this week. The lady working there has excellent customer service skills, friendly, patient, helpful and kind. The kind of person I want to d ... more

Poor service, came to port my wifes number from AT&T onto my business account. Brought her iPhone 14 and instructed that I wanted to drop a number that was on my account ... more

I walked in and was never greeted. I saw that there were a few customers ahead of me so I waited patiently. I stood by the door waiting for over 10 minutes without any ac ... more

Ky at this location is fabulous. Confident and excellent customer service. Overall my experience with their phone customer service department is awful. Given wrong inform ... more

Thank you for your help!!!!

Jasmine was a pleasure work with. Very professional and personable. Thank you Jasmine for all the help you were amazing

They help me out with everything and answer all my questions

Very rude employees. They obviously don't care about the customers.

Phone support customer service is horrible!