Scott Credit Union

Tommie Brooks _{on Google}

Feb 26th, 2024

Great bank

Sean Davis _{on Google}

Dec 14th, 2023

Misleading home loans!

LaShonda Pruitt _{on Google}

Aug 18th, 2023

Very disappointed in the service I received from Fred on Wed Aug 9th at the Belleville West location. I went to be added to my husband's account, close my account that has fraud, and open another in its place. Before sitting down, I told Fred what I needed to do and that I needed to close my account and open another in it's place b/c my current acct has fraudulent activity due to my wallet being stolen which had my checkbook/debit card inside and handed him my passport. He stated, in order to be added to my husband's acct I need proof of address (I didn't know that, but happened to have my lawn service bill with my name/address on it..the same address that is on my acct), which he told me was unacceptable. I said ok and asked if you could go ahead close the acct that has fraud and open a new in it's place. He stated, "You have fraud on your acct?" I replied yes, I stated my wallet was stolen when I entered. He told I didn't need to open a new acct. I stated I did b/c my checkbook was in my wallet. He states, "Oh, your checkbook was in your wallet? Yes, you'll need to closed that acct and open a new one. I stated yes, I told you in the beginning my checkbook was stolen as well. Needless to say, he would not open me another account in it's place, show empathy, or listen to anything I was stating. After speaking with the Asst. Mgr when I got home, I returned Friday to and was helped by Daniel.