Innovative Homes

Daniel Hoyt _{on Google}

May 24th, 2022

Stay away! They will give fake lowball quotes to get your business and deposit. They significantly increased my quote after receiving my deposit to where the project was unattainable. I paid thousands of dollars. Waste of time and money.
I filed a complaint with the Idaho Attorney General Consumer Protection Division, who asked Innovative Building and Remodeling to resolve the dispute promptly and to the satisfaction of both parties and asked for their cooperation. Innovative Building and Remodeling ignored the request and did not cooperate with the Idaho Consumer Protection Division.
Terrible experience that has led to me mistrusting builders and contractors. I am sure there are great ones out there but not Innovative Building and Remodeling.

Krista Roman _{on Google}

Apr 2nd, 2022

Run!!! Run as fast as you can away from this guyunless you like flushing your savings down the toilet just to have another contractor do the job right. Worst mistake of my life.

tom sheldon _{on Google}

Nov 24th, 2020

Not all contractors are created equal and it is very hard to find one that puts its customers first. IB&R was very professional and responsive. They are fair with costs and flexible with changes. They own up to mistakes/changes and correct them immediately without a fuss (very rare in the contracting business). Our project was not very big but they treated it as if it was as important as their other projects. I highly recommend them and I will use them again.

Crystal Foreshee Erickson _{on Google}

Aug 18th, 2020

I was really nervous hiring a contracting company bc a lot of my friends had horrible issues with the folks they hired. We did not have that experience at all with IBR. Everything was super organized and went very smoothly. We had some additional requests that the company added on mid-job without issue. They let us paint so it brought the cost down a bit. Can't say enough good things tbh. I definitely recommend this company and I will be using them again in the future for my bathrooms and kitchen.

Elizabeth Hoyt _{on Google}

Mar 10th, 2022

Unethical business practices!! Avoid at all costs!
My husband and I had decided to put our life savings into a remodel.
We received two quotes from Innovative Building and Remodeling in January and February 2021 to conduct a remodel of our attic for $62,961 and $75,051. We were very clear with the contractor that if the remodel went over $80K we would not be able to proceed as this was all of our savings in the bank. They were reassuring about their quotes, and we trusted the contractor, which was our biggest mistake.
We felt pressured to pay a deposit of $5,000 "to secure labor" and to put us "on a schedule", and they indicated that they were filling up fast so we would need to pay the deposit quickly. We paid the deposit in March and less than two months later we received a THIRD quote for the remodel for $136,897 - MORE THAN DOUBLE THE ORIGINAL QUOTE. This is even after our architect made adjustments to the project, which resulted in cheaper material costs.
We were blind sided and felt our dreams ripped apart as we had made it very clear to them that we could not proceed with the remodel if it went above $80k. Increasing labor and lumber costs were sited as the reason for the outrageous increase. We could have shouldered a 10-20% increase but double the original quote is unethical and egregious. Why was this not discussed or factored in?
We were told that "that is the price that it is now. We have a lady from California who is paying this price".
We asked for our deposit back and received half, but that they would keep the remaining 50%, while our project was put on hold. We were told to call back at the end of the year to see if costs had gone down and we could proceed at the original two quotes. I called back in December 2021, only to be informed that although lumber prices had gone down, they would not be able to conduct the remodel at the original cost estimates. They advised they would not return the deposit as this had been "exhausted". It is not industry practice to charge $2500 to provide quotes on a job.
We have asked for invoices and copies of signed contracts multiple times but have not been sent any signed paper work. Why not?
This behavior is unethical. You cannot pressure clients to pay deposits and then turn around and DOUBLE the quote two months later.
If I can prevent other unsuspecting clients from being swindled and mistreated I will consider that I have conducted a valuable public service to hardworking Idahoans on local wages who do not deserve to be treated like this.
Avoid at all costs!! Services: Remodeling, Project management