Bank of Hawaii

S M _{on Google}

Aug 23rd, 2021

Bank of Hawaii is the worst bank I’ve ever used. If you have an issue with your debit or credit card you won’t be able to use it because they don’t answer the phone on weekends (which is when the majority of people can shop) and during the week the wait time is around an hour. I switched to American savings and it took me 5 minutes to get ahold of a representative who helped me with my issue.

Stew Munc _{on Google}

Aug 22nd, 2021

By far the worst bank I’ve used. Their customer service is non existent. I had to call them for an issue with my debit card and waited for an hour and half just to be able to use MY money. I went in to close my account, which they were unable to do because of a pending charge from a gas station. So I left 100 in my account to cover the pending charge. I then had to come in AGAIN the next day to finalize closing my account only to be told I had a fee for not having the minimum required amount for the savings account that i closed the day before. Do yourself a favor and bank ANYWHERE else.

kim weaver _{on Google}

May 4th, 2021

If you go in, it's great service. The phone system, however, is worthless, unless you have plenty do keep you busy while on hold.

Victoria (Victoria) _{on Google}

Mar 31st, 2021

If l could give -5 l would. It takes over 1 hour every time l call. I have asked 4 tines to close my account, l have sent a written letter, l have spoken to 5 people , after waiting more than an hour, each said they would call me back by the end of the day, no one ever called back.