GameStop

Karen Sur _{on Google}

Mar 11th, 2024

Make sure to do your own research beforehand. I did this before coming to this GameStop location, and it helped a lot. I was selling my Switch and looking to purchase a Steam Deck. The employee told me to go to the Mall of Georgia to handle it since they had them there. I had already found one at another location that could deliver the same day. I just came here to get the trade-in credit. When I said I would just get the credit and go ahead and sell the Switch, he still said to go to the Mall of Georgia and that the other location would just decline my order. In my opinion, the employee, I believe his name is Ross, seemed unwilling to process the trade. I then called the other GameStop location because I felt misled, and they informed me they would offer same-day delivery for a Steam Deck with tracking. I came back after quickly confirming this detail, and my Switch was finally processed, and I got my trade-in credit. I then placed my order for the Steam Deck and received it as soon as possible. I was actually quite shocked at how fast it arrived. Please do your research beforehand; it helped me avoid driving far.

Denisha Allen _{on Google}

Feb 25th, 2024

Do not come to this GameStop in Snellville Georgia. They will waste your time. I drove over an hour to get here for them. Dont tell me they cant take my product. Nothing was wrong with my product brand new box. Havent been open yet.

Mark Stettenbenz _{on Google}

Jan 23rd, 2024

Closed at 6pm on a Saturday, sign said 9pm. Very rude when I opened the door at 6:02 pm got yelled at that she was closing for staff shortages. Absolutely rude and uncalled for. Go to a different location!