Wells Fargo Bank

rodney williams _{on Google}

Aug 27th, 2022

I guess having a wellsfargo auto loan the branch doesnt consider you a customer without a checking! they wouldnt notarize my documents or talk to me. I said but I have a $50k auto loan with you guys sorry wrong kind of customer I guess

Hunter _{on Google}

Sep 30th, 2018

I switched to Wells Fargo a while back and this is my main bank. Everyone is courteous and helpful when I need to do any business inside.

Debra Poane _{on Google}

Dec 1st, 2017

I will never use this bank again. I was planning on moving my banking to Wells Fargo and after a Friday experience I will never go back. I ended up @ PNC with one of the best banking experiences. Wells Fargo has ZERO commitment to customer service.

Amber Landers _{on Google}

Nov 28th, 2017

Really aggravating how this location's ATM isn't covered when it rains. Also it always seems understaffed. I walked in to talk to a banker, and was ignored as they looked right at me then walked to the back. A polite, "We'll be with you shortly" would have made a world of difference.

Jeannette C. _{on Yelp}

Jul 18th, 2018

If I could have put a zero, I would have.  The absolute worst.  I have been in this bank a total of 4 times and each and every time it was the most frustrating experience you could imagine.  From the Tellers to the Managers - Just awful!  I've banked with WF for too many years to state and I mostly do my business at the Magnolia Branch (which is fantastic). Because of shear locality and a time factor I have used this facility. Every time I'm thinking..." this time it's going to be better" NOPE! I sincerely wish someone with authority would check into this and I would be more than happy to be interviewed stating the specifics surrounding the nonexistent customer service going on at your Shallowford facility. Bottom line - they are succeeding driving customers away.  I was so frustrated this afternoon, I told the Teller if I had more time, I'd draw every single cent I have out of this bank ...and I'm still considering it.