Fifth Third Bank & ATM

Ahad Ali _{on Google}

Dec 28th, 2023

Ive sent a wire transfer with this branch and Im at a complete loss with their behavior. They waited two weeks to tell me there was an issue and I need to answer questions. Now they wont show any professionalism, especially the branch manager who Ive asked to speak to twice and Ive never heard back and hes never identified himself. They wont respond to emails from the receiving bank or myself. Now its been past 30 days since I sent this money and I wont receive any communication or information from this branch or when I call fifth third customer service. Highly disappointed since Ive been with them for many years

Jessica Cruz _{on Google}

Oct 20th, 2023

This is one bank my family uses and our experience has always been positive. We have scheduled appointments online and they were very prompt & friendly after we arrived. Whenever we use teller services, they are friendly & helpful. Their app is very useful with several options to bank and move money.

Duke _{on Google}

Jun 18th, 2023

Excellent bank lacks more service towards the Latin American community

Cliff Bray _{on Google}

Jun 6th, 2023

Staff are non helpful. You call up needing help and they want to pass you off to someone else. They have no empathy for anyone that has had a catastrophic loss. I would never use this bank again and will never refer clients to the bank.

Swetlana Addison _{on Google}

Apr 12th, 2023

I have been banking with 5/3 almost 4 years and never realized how unprotected I was from fraud. I had my debit card information stolen and charges over 400.00 were made in CALIFORNIA. I immediately contacted the bank and cancelled the card and filed a dispute. I have yet to get a resolution and pending transactions are going through including the fraudulent transactions and 5/3 has DONE NOTHING but read disclaimers. My other bank accounts will immediately alert me if there are any suspicious transactions on my cards and will decline it until I approve it. Not this bank....... A 276.00 dollar change for dinner in California and I have to sit 7/10 days for a resolution while the account accrues all types of fees. I am a disabled veteran and should have not trusted this bank and utilized my Navy Federal as Primary. NEVER AGAIN. Once this issue has been resolved, I will be closing this account. UNREAL that banks are penalizing their loyal customers with their interest being their main concern.