Synovus Bank
-
1695 Whittlesey Road
Columbus, Georgia 31904 - (888) 796-6887
- Website
Hours
Chamber Rating
About
Synovus Bank
We see potential everywhere, every day. It inspires us, gets us going, and drives us to help you reach your financial goals. Synovus provides solutions in commercial and retail banking, investment and mortgage services to corporate, small business, and individual customers. Whether it’s asset management, small business loans, corporate banking or personal wealth management, our financial advisors are here to develop customized plans to fit your needs. Visit Synovus today in Columbus, GA.
Contact Info
- (888) 796-6887
- [email protected]
- Website
Products
- Personal Banking
- Checking & Savings
- ATMs
- Home Equity Line of Credit
- Mortgage
- Business Banking
- Small Business Services
- Corporate Banking
- Wealth Management
Questions & Answers
Q What is the phone number for Synovus Bank?
A The phone number for Synovus Bank is: (888) 796-6887.
Q Where is Synovus Bank located?
A Synovus Bank is located at 1695 Whittlesey Road, Columbus, Georgia 31904
Q What is the internet address for Synovus Bank?
A The website (URL) for Synovus Bank is: https://www.synovus.com/locations/usa/ga/columbus/1695-whittlesey-road-bradley-park-31904
Q How big is Synovus Bank?
A Synovus Bank employs approximately 20+ people.
Q What days are Synovus Bank open?
A Synovus Bank is open:
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Q How is Synovus Bank rated?
A Synovus Bank has a 2.3 Star Rating from 24 reviewers.
Hours
Ratings and Reviews
Synovus Bank
Overall Rating
Overall Rating
( 24 Reviews )David Washington on Google
David Washington on Google
TINA DAVIS on Google
Drive thru extremely slow.
Inside clerks are faster.
You need to get the right customer service rep if going inside for other issues.
I dont bank here my mom does and they sux!
Geoffrey Bingham on Google
So to start off Im a new customer with this bank. I currently bank elsewhere but had the intention of making this bank my primary. An issue arose when on my very first transaction I made a mobile check deposit. I know normally it takes 2-3 days to clear. So as Im periodically checking my mobile to see if its cleared on the 3rd day my mobile account gets locked. Which was strange. Needless to say I called the number that pops on the message box. At first they say my account went negative the amount deposited which should never happen on a deposit. Then between 3 to 4 people I spoke to on my case there were a lot of I dont knows give as answer. That should never be an answer to a customer during an ongoing issue. If anything you should at least tell me youre not sure however you will find an answer for me and get back with me. So 6 hours goes by where Im having to call back to get any kind of resolution. Be at mind the deposit is the only transaction to ever occur. It ends with them telling me the account is back to normal but Im going to be locked out of my account till April 10 and thats also the same time they will lift the hold on my check. In hind sight I shouldve just taken this check to my primary bank but I was doing this as a test to see if I was going to have problems which I did unfortunately. So then while I was at work I had my significant other go to our bank there at Bradley Park. She did arrive closer to closing but I was able to speak with a Catherine Shaw who is the Relationship Banker. During this conversation she was quite rude because I had inconvenienced her with our late arrival and the issue I was bringing forth. She like the rest of the people I had been talking to about my issue once again continued to tell me they dont know what is going on. Which once again is never a response to use. She then became frustrated because her coworkers left that she need. During her frustration she became more rude which the frustrated and angered me into using some colorful language. She ended the conversation because she was ready to leave however as a customer it was okay to take the disrespect from her however when I say one or two cuss words because of how disrespectful shes being we have to stop trying to come to a resolution. Im greatly disappointed in the service and the lack of care or help in regards to the money from that deposit I needed and now its being held hostage for who knows what reason till April 10th. Its quite unacceptable that no sort of resolution or offer could be made to mend the situation in the mean time.
Geoffrey Bingham on Google
So to start off Im a new customer with this bank. I currently bank elsewhere but had the intention of making this bank my primary. An issue arose when on my very first transaction I made a mobile check deposit. I know normally it takes 2-3 days to clear. So as Im periodically checking my mobile to see if its cleared on the 3rd day my mobile account gets locked. Which was strange. Needless to say I called the number that pops on the message box. At first they say my account went negative the amount deposited which should never happen on a deposit. Then between 3 to 4 people I spoke to on my case there were a lot of I dont knows give as answer. That should never be an answer to a customer during an ongoing issue. If anything you should at least tell me youre not sure however you will find an answer for me and get back with me. So 6 hours goes by where Im having to call back to get any kind of resolution. Be at mind the deposit is the only transaction to ever occur. It ends with them telling me the account is back to normal but Im going to be locked out of my account till April 10 and thats also the same time they will lift the hold on my check. In hind sight I shouldve just taken this check to my primary bank but I was doing this as a test to see if I was going to have problems which I did unfortunately. So then while I was at work I had my significant other go to our bank there at Bradley Park. She did arrive closer to closing but I was able to speak with a Catherine Shaw who is the Relationship Banker. During this conversation she was quite rude because I had inconvenienced her with our late arrival and the issue I was bringing forth. She like the rest of the people I had been talking to about my issue once again continued to tell me they dont know what is going on. Which once again is never a response to use. She then became frustrated because her coworkers left that she need. During her frustration she became more rude which the frustrated and angered me into using some colorful language. She ended the conversation because she was ready to leave however as a customer it was okay to take the disrespect from her however when I say one or two cuss words because of how disrespectful shes being we have to stop trying to come to a resolution. Im greatly disappointed in the service and the lack of care or help in regards to the money from that deposit I needed and now its being held hostage for who knows what reason till April 10th. Its quite unacceptable that no sort of resolution or offer could be made to mend the situation in the mean time.
Overall Rating
Overall Rating
( 24 Reviews )Write a Review
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