Krystal

Hunter Graff _{on Google}

Apr 2nd, 2024

Not the worst fast food restaurant but definitely not the best. I have had to wait crazy amounts of time for food and the service isnt the greatest but I have also had decent experiences there too. Its mediocre but what do you really expect from Krystals.

John Craig _{on Google}

Apr 1st, 2024

The burgers were nice and hot. We ordered chili cheese fries. When we got home, what we got was chili fries. Looks like someone didn't read the order corectly. I was charged for chili cheese fries.

Kasey Brewer _{on Google}

Mar 29th, 2024

The food was made correctly and it was fresh and whoever cooked it seem to take pride in their work. Thanks

Jade Samaniego _{on Google}

Mar 23rd, 2024

Ordered the #4 with chili cheese fries. When ordering, I clarified fries vs tots. They rang up an additional chili cheese fry. When they handed us the bag we were confused, looked at the receipt and realized what happened. The punk kid at the window didn't offer any kind of resolution..."that's the way it was rang up"... okay, but that's not what I said. I did not say "an extra chili cheese fry", or "add a chili cheese fry". Anyway, we were just going to let it go because he had absolutely no interest in fixing the issue. He brought us the rest of our food and said "sorry about that"... to which I responded with "if you were sorry you would do something about it", because there is no reason for me to pay for something I didn't ask for, but because "that's the way it was rung up". He copped an attitude, repeated himself, and said "I'm not a manager, there's nothing I can do about it". Anyway. We "had to give the fries back" to get our $4 back (no problem), but I just felt like the whole interaction was handled very poorly, and that they made it a bigger issue. I'm not sure if they didn't want to admit they screwed up, or it was just laziness. It was unbelievable but comical at the same time. When you order, be careful when you CLARIFY something, because that for some reason confuses these incompetent people.