Buckhead Wright's Florist

Easy ordering online. But what is most impressive is the customer service by Karen. I swear, I was kind of a pain. I called with a request to fix my order online and she corrected it right away. I then had to call and correct something else within a few minutes. I will definitely be using them again!

It almost beats Carithers but not quite

I tried to order a sympathy bouquet for a relative in Atlanta and placed the order through Buckhead Wright's Florist's website. I thought everything was taken care of. I received an email the next day saying they had a minimum order delivery of $50 and they could deliver if they increased the price of the item I ordered. My order total was $67 already including a $14 delivery fee. Nowhere on the website did it mention a minimum order for delivery, the only mention I found was a delivery charge, of $12.95 instead of the $14 they charged me. In the end the order was cancelled. I feel like it is poor customer service to not have your policies defined clearly and then to try to collect additional money after the order. It might have been a small order but please don't waste peoples time with a website that is out of date or doesn't reflect your current policies if you are going to enforce them after ordering.

This shop should be named the best florists in Atlanta! They are tops in customer service and in the quality of their work. I called and spoke with Sherry to order roses for Valantines Day. Sherry was helpful, professional and accommodating. When I picked them up that level of great service was still present. Other shops in the area weren't as friendly nor accommodating.

This store advertised on their website 3 Ballons for $14.99 total. (I was prepared to place an order that would have totaled well over $50). Then I called and spoke with the owner and she told me she would not comply with that $14.99 price. I told her that though I am not a lawyer I would strongly think that would be in violation of the Bait-and-Switch Law which Georgia and most states have...which prohibit baiting a customer by advertising one thing and then telling a customer they'd have to pay a higher price. Her response: "I choose which customers I want to deal with and I don't want to deal with you." So I guess she wants only to deal with customers who'd take this kind of poop.