Clark Laser & Cosmetic Dermatology

I rarely ever write a review let alone a long one, but I had to say this because this might serve as a learning opportunity for the clinic staff. Also because the reason why I chose this clinic was based on the ratings. I called and scheduled an consultation with Dr Clark. My appointment was on August 10th. He had a great bedside manner and explained everything to me. He wanted to get my records from my previous hospital. I filled out the form with my previous clinic info and they said they will contact me to schedule my next appointment. When I didn’t hear back from the clinic I called about a week and half later. They said they didn’t receive my records. I asked for the fax number and personally called my previous clinic and confirmed they faxed the paperwork already. I called the office back and let them know. They said they will check and call me back. NO CALL. I called back the next week, the representative said they didn’t receive anything. But no one cared to call me back. I called my previous clinic again and stayed on the phone with them to make sure they re-fax my records. I called the clinic back and told them they have sent my records for the second time. The lady on the phone said she doesn’t see it. She said it might take a few hours. She said she would call me back by the end of the day. NO CALL. At this point it is A WHOLE MONTH of back and forth (Me calling them, and them saying we will call you back!) I liked the Doctor but the Front desk has a major organization problem. Today I called one last time and another representative told me she was not aware of my situation. I explained everything to her she said she would call me back before the end of day. It’s 5:30 pm September 17th and the clinic is closed. This has to be the most unprofessional and unorganized clinic I’ve ever been to. I wanted to give the Dr. a good rating because he really seems nice and knowledgeable however if you can’t get through to him what is the point. I wish I went with another Dr. I wasted my time and money (consultation fee)
Sep 16th, 2021

Everyone is extremely professional at Clark Laser Dermatology. My Dr’s assistant Anna was great. She spent ample time listening to my needs & discussed pricing options so there were no surprises! Dr Clark is wonderful. I’ve had the pleasure of being his patients for 5 years. He’s committed to doing his best work every time I go. You will not be disappointed!
Sep 13th, 2021

Sep 7th, 2021

Aug 14th, 2021

Aug 14th, 2021