Rocco's European Garage

( 249 Reviews)
Rocco's European Garage
2416 Cheshire Bridge Road NE
Atlanta, GA 30324

Hours of Operation

  • Monday: 8:00 AM - 6:00 PM
  • Tuesday: 8:00 AM - 6:00 PM
  • Wednesday: 8:00 AM - 6:00 PM
  • Thursday: 8:00 AM - 6:00 PM
  • Friday: 8:00 AM - 6:00 PM
  • Saturday: 9:00 AM - 1:00 PM
  • Sunday: Closed

Chamber Rating

Verified Member
4.6 (249 reviews)
218
7
1
4
19

About

Rocco’s European Garage is the preferred service destination for all European import drivers in the Atlanta and Marietta, GA areas. Enhance your vehicle’s overall performance and efficiency. Protect and preserve your top-notch engine and advanced vehicle systems. Our techs know exactly how to perform the correct auto services, and on the right service intervals.

Contact Info

  •   (404) 728-9090
  •   (404) 728-9090
  •   Website

QUESTIONS & ANSWERS

What is the phone number for Rocco's European Garage?

The phone number for Rocco's European Garage is: (404) 728-9090.


Where is Rocco's European Garage located?

Rocco's European Garage is located at 2416 Cheshire Bridge Road NE, Atlanta, GA 30324


What is the internet address for Rocco's European Garage?

The website (URL) for Rocco's European Garage is: https://roccoseuropeangarage.com/buckhead


How big is Rocco's European Garage?

Rocco's European Garage employs approximately 20+ people.


What days are Rocco's European Garage open?

Rocco's European Garage is open:
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed


How is Rocco's European Garage rated?

Rocco's European Garage has a 4.6 Star Rating from 249 reviewers.


Hours of Operation

  • Monday: 8:00 AM - 6:00 PM
  • Tuesday: 8:00 AM - 6:00 PM
  • Wednesday: 8:00 AM - 6:00 PM
  • Thursday: 8:00 AM - 6:00 PM
  • Friday: 8:00 AM - 6:00 PM
  • Saturday: 9:00 AM - 1:00 PM
  • Sunday: Closed

Rocco's European Garage Reviews

Overall Rating

Overall Rating
( 249 Reviews)
218
7
1
4
19
Write A Review
Dajuan Cloud
Sep 14th, 2021

Thanks.


Rafael Amaro
Aug 31st, 2021

Second time I've used Rocco's in Cheshire Bridge for repairs on my 2006 Volvo XC90. I was very disappointed this time because I took my vehicle for a check engine light repair related to cam shaft/crankshaft timing issue and it took them 2 weeks to figure it out and took $3900 from my pocket to get my SUV out of there. The diagnostic didn't take long but the actual repair took 2 weeks. Of those 2 weeks I had to call them multiple times to know the status of the repair because communication from them was poor. Every time I called, then they sent a revision to the invoice because they found something else and something else and something else. They rely too much on the online invoice/email/txt notification system and never call to really explain what's happening. Charges started at the upper one thousand dollars range and I ended up paying $3900 after two weeks. They even told me one Friday morning to pick up my car at 5:30pm and when I arrived, the car wasn't ready and then told me it was not gonna be even ready on Saturday. I was certainly not happy and they asked me if I wanted a Manager to give me a call on Monday. That was over a week ago and I haven't heard from the manager. I ended up picking up the car the following Tuesday and, no, no manager was there to explain what happened or apologize for the situation. I did talk to a person at the front desk who did say was sorry for the situation but when I asked for an explanation the response was that they've been having issues and delays getting parts. Why didn't they tell me that in the first place? The person said that management decided they would rather not tell clients there will be delays to avoid angry customers. Well, I am not that kind of customer. I would rather expect honesty from the shop as to what is happening and to provide a clear picture in order to make a decision. But they force the situation in a way that you're stuck without a car and have to end up accepting the "recommended" work just to get your car back. Seems like in my case they didn't get the check engine light OFF right away and kept adding items to replace claiming those items could be the cause of the timing issue. That's what I think but, since they were not honest with me from the get go, I might never know what really happened. The car is running but when I start it in the mornings it still attempts to stall as it did before I took it to the shop. The check engine light came back and later started flashing and turned off. They claim there is a 2yr warranty for the repair but unfortunately the trust has been destroyed. I don't want to be without a car for 2 weeks ever again. I used to take my Volvo to that same location when it was Highland Automotive and never had a problem. They were less expensive and extremely responsive. Much better shop. Unfortunately not many Volvo shops were I live, which is 45 miles from Rocco's. The fame that this shop is "the best working on European cars" is making them not care about their customers. They were not professional. It's a shame. I don't recommend people with European cars to take their vehicles to this shop or to any of their other locations. Services: Engine repair, Check engine light diagnostic


Andrew Diwik
Aug 31st, 2021

Very professional and high quality work. I was disappointed with their transparency on the pricing. On the quote that I received, there was a line item designated as 'CORE' ("PART: DME (CORE)"). What I did not realize, was that 'Core' was Rocco's designation that the old part would not be returned to the customer. There was no definition of 'Core' on the quote which does say that old parts will be returned to the customer if requested (which I did request). I consulted with another auto repair shop and they had never heard of the term 'Core' and were surprised that Rocco's kept the old part since a new part was installed (not a refurbished one). While Rocco's admitted that the language was not clear, they made no effort to remedy the situation. This left me disappointed and a little irritated. The point of the story: buyer beware. Service: Electrical repair


Reggie 1
Aug 23rd, 2021

Great service, from the front desk to the technicians. Cody and Kelvin at the front were extremely professional and helpful.


San Cee
Aug 14th, 2021

DO NOT GO HERE!!!! They tried to charge me $816 for a Schedule A service which only cost $149!! The also told me I needed over $2600 worth of work!!! Took my car back where I have taken it in the past and was told NONE of the repairs were needed and there is NOTHING wrong with my car!!


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Overall Rating

Overall Rating
( 249 Reviews)
218
7
1
4
19
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