Westhampton Court Apartments

Oct 4th, 2021

We lived in a two-bedroom unit in the Westhampton Court apartments for more than two years. The location was perfect for us - safe, close to all amenities, 15 minutes drive to Georgia Tech, and in a great school zone. We liked the design of our apartment and felt that the rent was very reasonable compared to other apartments in the area. Apartment manager Robin Holland was always supportive and solved all maintenance issues promptly. We would recommend this place if you are looking for affordable housing in a great location.
Jan 4th, 2021

I do not like Robin she treats many tenants unfairly. She is not professional! Do not come here, you will regret it. They need to fire her.
Dec 30th, 2020

We lived here for last 2.5 years. The two bedroom apartment is of good layout for a small family. Living space, kitchen and bathroom are user friendly and comfortable. The manager lady Robin Holland was very kind to us and solved all maintenance issues promptly. I would recommend this place if you are on budget and want to live in good location inside Atlanta.
Dec 28th, 2020

PART 2:Next situation: I wanted to bring in an ESA as it was prescribed by my doctor and I properly gave her the documentation and proceeded with following all of her rules. I brought the dog on the property because I thought I was good to go. She proceeds to text me stating that I couldn't have the dog and that "she needs to investigate" the situation to get it approved. I removed the dog from the property and respected all of her wishes. She didn't approve the ESA because it is a Pitbull and a danger to all humans but offered reasonable accommodation and wanted me to pay more in rent and move units. Which was completely fine but I didn't have the time or felt the need to move units and it didn't make my situation any better. Dog was already gone, told her I would only reach out if it was in regards to a payment or needing a repair/maintenance. Next situation: My heat was out for about 3/4 days but I only reported it when I for sure knew that it wasn't working to prevent her from blaming the heat not working on me. I did everything I could and even asked a neighbor for help. I wanted to keep my interactions with her very minimal. Anyways its day 2 and I email her stating that she needs to send maintenance out to repair my heat. She proceeds to ask me a million questions and states that the heat is working when I'm telling her that there is no heat coming out of the air vents. So now I wait another 24hours to tell her that the heat is still not working and to send someone out. I shouldn't have to be questioned about whether or not my heat isn't working. If I told you that it's not working send someone out to fix it. I'm literally telling you no air is coming out of the vents so fix the problem, end of discussion she made a big deal about rent being 3 hours late but I have to wait a long time to get my heat repaired. Fair is fair. More recent situation: A black female has been spotted on the property with a grey pitbull. I seen her myself and laughed because Robin really has no idea what people are bringing on to the property. You would think that someone that has been in this business for 21 years would think to install cameras, but again not my problem. She proceeds to email me stating that the our communication has been tense ever since I wanted to bring in the ESA and that Pitbull's are danger to humans and other pets. I asked her in the previous email to only email me because she has no form of professionalism through text and that I did not feel comfortable constantly texting her. She is the only person doing too much I have been respectful despite her being unprofessional. She continues to be sarcastic and rude She then sends me another text message that is addressed to all residents: that a Pitbull is on the property. Not to approach the dog and that it was dangerous. That pitbull was so scared and was completely harmless. Now she accuses me and racially profiles me stating that I brought my pitbull onto the property and that the dog I was trying to bring in was grey and white and that is was my dog. She claims its "quite the coincidence". The dog was spotted pooping by the laundry room and the owner was irresponsible. Its clear as day that she thinks all black people look alike and that all pitbulls look the same. It's a shame that she feels the need to belittle and make her tenants feel uncomfortable in the place they are renting. The need for power and control + her white privilege makes her character ugly and and its sad that people like her manage properties the way she does. As someone who works in property management, its important to be kind and respectful to people. No wonder people are constantly leaving, Robin is the reason! You could bring some much more to the property but constantly running people away! The property needs upgrading but overall its quiet and the tenants are nice, Robin makes your life living hell for no reason. Stay out of people's business and stop causing drama, your too old for that.
Jan 2nd, 2021