The Friendly Plumber LLC

This is the first time ever writing a review of a business. I tried to resolve my issues with the owner without any resolution. I want to worn others of the absolute horrible experience I received installing a water heater. The tech was "friendly" I was not given a price and I accept responsibility for not making sure I had this before the work started. This was obviously a big mistake. The tech showed up with a helper and they took 3 hours to install the water heater. They spent most of the time chatting in the driveway. This was on my time and costing more money which I was unaware of and couldnt imagine that they would be that irresponsible. They proceeded to take a large piece of wood out of antique door and stained carpets while removing the old water heater. There was also a cracked new water pan placed under the water heater rendering it useless. Never bringing any of this to my attention, only for me to find out after the fact. The cost was $880 for just installation. I reached out to Ron Fair the owner to discuss my concerns. He could care less.. he had no intention of making this right after I reached out several times to avoid it having to get to the point of me having to write a poor review. Which I highly oppose because I support small business. However, I do think it's important to warn others.
Mar 8th, 2023

Able to call and schedule convenient appointment in 1 week when needed.
Oct 3rd, 2022

This is a great company!! The employees have been in this business a long time and have a lot of experience. They cleaned up another companys work for me and havent had a problem with the repair since. Also dependable and on time-very professional. Came to my home on short notice during a water emergency. This is my goto plumbing company! Services: Toilet repair, Drain cleaning, Plumbing leak detection, Plumbing pipe repair, Faucet repair, Faucet installation, Sewer repair, Shower repair
Feb 16th, 2021

Today I needed service asap and they got it done. I ended up needing a new water heater (mine was over 18 years old). I had a heavy leak out of nowhere from the top. They got me a new one installed same day. Jose was very professional and kept me informed even before making loud noises and updated on his progress so I would know the time frame until completion. 5 star employee for sure!! UPDATE: cut wire...no hot water and keeps tripping breaker. Waiting on 3rd visit, 2nd time here today!
Dec 17th, 2020

The Friendly Plumber installed my new hybrid water heater quickly, efficiently, and saved me money as well. Highly recommended!
Dec 7th, 2020