Principal Mutual Life Insurance

Chamber Rating

1.0 - (1 reviews)
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About
Principal Mutual Life Insurance

Principal Mutual Life Insurance is located at 4014 Gunn Hwy # 180 in Tampa, Florida 33618. Principal Mutual Life Insurance can be contacted via phone at (813) 264-0808 for pricing, hours and directions.

Contact Info

  •   (813) 264-0808

Questions & Answers

Q What is the phone number for Principal Mutual Life Insurance?

A The phone number for Principal Mutual Life Insurance is: (813) 264-0808.


Q Where is Principal Mutual Life Insurance located?

A Principal Mutual Life Insurance is located at 4014 Gunn Hwy # 180, Tampa, FL 33618


Q How big is Principal Mutual Life Insurance?

A Principal Mutual Life Insurance employs approximately 20+ people.


Q How is Principal Mutual Life Insurance rated?

A Principal Mutual Life Insurance has a 1.0 Star Rating from 1 reviewers.

Ratings and Reviews
Principal Mutual Life Insurance

Overall Rating

Overall Rating
( 1 Reviews )
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Rob Myers on Google

image Faithfully paid on time for six years and decided to cancel our policies over a month ago. We're owed a refund of nearly $7k. Cool! Except the only way to do that is via them sending me a piece of paper to sign and mail back. In 2018. Hand to God.
We do that and mail them in 10/10. No call or email or letter saying there's an issue. But we still get bills for the policies we cancelled.
Call today and speak to a nice enough guy who says they never got our forms. Hold for 10 minutes and they're found! And it appears they got them back on 10/15. But the policy number is wrong as written so they did, we'll nothing. No notice of any kind.
Ask for a boss who can help fix the issue. They'll email us a form to fill out and we can scan and email it back. All of a sudden this is an option where it wasn't before. Great. Sr Representative Mary Alice says she can't talk about it with me as it's in my wife's name. Both wife and I are on speaker with her. Get that sorted, Mary Alice can't go 30 seconds without interrupting me. I ask for some estimation of how long it will take to get our sizeable refund, no way they'll offer an answer. Mary Alice wants me to be grateful for the favor she's doing me by allowing us to email in a form. Ask for Mary's boss. At first, no answer. Refused to provide me an email address for complaints or a phone number. Only after telling her I'll contact every member of Penn Mutual exec via LinkedIn does she offer me a name and a promise she'll call me back: Katrina Bridgeman. No idea when she'll call me back as she's not in right now. 3:30 on a Wednesday. No problem. Wouldn't tell me which office to contact or that I was even talking to. So here I am.
TL;DR: If they owe you money don't count on getting it back in under a month and don't count on Penn Mutual to make it remotely easy or plenty. They'll cash your checks just fine though.


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