Capital City Bank - Corporate

Autumn Andrsion _{on Google}

Feb 11th, 2024

I love this bank but they don't have zelle for business accounts so now I'm probably going to have to use Wells Fargo who I absolutely hate! But that zelle for business accounts is so important... I can't not have it on account... Very sad about this I sure hope they step up there game a pay what ever they need to pay so we can have zelle on business accounts

Grace Anth _{on Google}

Apr 16th, 2023

Worst bank ever

lori Fleury _{on Google}

Dec 2nd, 2021

I paid off my motorcycle loan early, I asked how long to get lien released electronically and was told 7-10 days. It's been 12 day! Called today and the answer is 10 working days. Why am I waiting on something that shouldn't take more than 3 days, it's electronic.
You got the money now I want my service.
Bad policy/business!!!

Linda Horn _{on Google}

Nov 19th, 2021

Branch employees very nice. Corporate division was difficult and basically closed down my business when they froze the account on supposition. Never proved their position.

Amber Hall _{on Google}

Jul 15th, 2021

I have been banking with Capital City Bank for about 5 years now. At first I loved Capital City and recommended them to co-workers and friends. Recently, they had an issue with their ATM's and did not post any notices on the ATM or send me any notice that they were down. I deposited my money and did not receive it in my account as it should have been available immediately so that I could pay a bill that was due on that day.
Then, I recently had a few withdrawals from purchases that had been done 2 weeks ago and it just came out of my account yesterday. I called to see if I could get at least 1 of the overdraft fees ($35 ea) (there were like 5 on my account?! for a total of about $50 that had been over drafted) removed and they tell me that they can't do anything to help me because of over drafting mistakes I made when I was younger and still new to banking, they told me that they only assist with 2 overdraft fees PER LIFETIME OF THE ACCOUNT. So if I stayed with them for 50 years, they would not help with any over draft fees ever again since they assisted me in 2019?! Ridiculous. I will be closing my account ASAP. I refuse to bank with a bank that will not help when I really need it although I have made an effort to make sure that my account with them is in good standing despite previous mistakes. Just because I made mistakes in the past doesn't mean that I don't deserve help in the future. All I asked for was for at least one of the fees be removed and they would not BUDGE. There should have been some type of way or program or something that they could have offered me and they gave me nothing. I am so disappointed in them and very upset.