Prime Properties & Renovations

Xen Truong _{on Google}

Aug 17th, 2020

Jon Bundy was the hired contractor. We chose him because we've worked on 2 renovations projects prior with him. We pushed an early close on a condo in February so we could start the renovation process prior to moving in. We agreed that project should be done by June, and planned to remain out of the unit in order for him to have space to operate and perform the tasks without interference.
He submitted the permit request 3/13/2020, and every 2-4 weeks, I would text or call him to get updates, just to leave a voicemail, and get no response.
5/5- he finally sends me a screenshot of the failed permit, which was reviewed 3/18/2020- with a note that he had been notified on that date. I then asked him for updates on the new submission with no response. I asked him to call me or text me back, again, no response.
Keep in mind, I've been paying my regular rent, and another separate mortgage at $3500/month. Due to his lack of professionalism, he has cost us > $10,000 and an additional 2 months delay minimum, because our new contractor has to start all over.
We understand that there is an unforeseen pandemic, and even reached out from a place of concern on multiple platforms, thinking that something serious had happened. Our building would have allowed him to start on the project since all of the paperwork required by them had been processed for non-permit work, but the unit sat empty since he did not follow up.
He finally got in contact with me on 5/14 claiming that he has been trying to get the permit processed with no evidence or explaining why it had failed to begin with.
His claim is that nothing is his fault, no apology for lack of communication, no explanation for weeks of total silence. We have already gotten additional contractor quotes since we assumed he had abandoned the project.
My husband and I are both doctors, and we own 2 successful businesses and deliver great customer service. Jon Bundy is the most unprofessional person I've had to work with. His lack of respect for others time and hard-earned money has caused us a lot of unnecessary stress in an already stressful time. We had trusted him and even had him as a guest at our wedding. His total disregard for others is totally apparent by completely ignoring a client of record and someone we had once called a friend.

Edna Klopfer _{on Google}

Jul 19th, 2019

Prime Properties completed a beautiful renovation of our two bedroom two bath condo. It was a pleasure to deal with Jon and his crew and he did a first class job. Would definitely recommend him.

Xen T. _{on Yelp}

May 13th, 2020

Jon Bundy was the hired contractor. We chose him because we've worked on 2 renovations projects prior with him.  We pushed an early close on a condo in February so we could start the renovation process prior to moving in.  We agreed that project should be done by June, and planned to remain out of the unit in order for him to have space to operate and perform the tasks without interference. He submitted the permit request 3/13/2020, and every 2-4 weeks, I would text or call him to get updates, just to leave a voicemail, and get no response. 5/5- he finally sends me a screenshot of the failed permit, which was reviewed 3/18/2020- with a note that he had been notified on that date. I then asked him for updates on the new submission with no response.  I asked him to call me or text me back, again, no response. Keep in mind, I've been paying my regular rent, and another separate mortgage at $3500/month. Due to his lack of professionalism, he has cost us more than $10,000 and an additional 2 months delay minimum, because our new contractor has to start all over. We understand that there is an unforeseen pandemic, and even reached out from a place of concern on multiple platforms, thinking that something serious had happened.  Our building would have allowed him to start on the project since all of the paperwork required by them had been processed for non-permit work, but the unit sat empty since he did not follow up. He finally got in contact with me on 5/14 claiming that he has been trying to get the permit processed with no evidence or explaining why it had failed to begin with. His claim is that nothing is his fault, no apology for lack of communication, no explanation for weeks of total silence. We have already gotten additional contractor quotes since we assumed he had abandoned the project. My husband and I are both doctors, and we own 2 successful businesses and deliver great customer service. Jon Bundy is the most unprofessional person I've had to work with.  His lack of respect for others time and hard-earned money has caused us a lot of unnecessary stress in an already stressful time.  We had trusted him and even had him as a guest at our wedding.  His total disregard for others is totally apparent by completely ignoring a client of record and someone we had once called a friend.