BBVA Bank - Ana Nascimento

( 31 Reviews)
BBVA Bank - Ana Nascimento
111 N Magnolia Ave , Suite 1300
Orlando, Florida 32801
Yext Power Listing.

Hours of Operation

  • Sunday: Closed
  • Monday: Closed
  • Tuesday: Closed
  • Wednesday: Closed
  • Thursday: Closed
  • Friday: Closed
  • Saturday: Closed

Chamber Rating

Verified Member
1.5 (31 reviews)
4
0
0
0
27

About

Hi, I'm Ana. I'm passionate and dedicated to my family, friends, work and clients. I'm always finding ways to help and make the journey of buying a new home simple and informative. If you are thinking about buying a home or if you are wondering if you can qualify for a mortgage please contact me today. We offer a variety of programs and options and with my product knowledge I will find the right one to qualify you. As your Mortgage Banking Officer I can guide you in every step of the way from your Pre-Qualification through closing. Together we can make your homeownership dream come through.

Contact Info

  •   (407) 608-2923
  •   (407) 608-2923
  •   (407) 608-2923
  •   (844) 599-5626
  •   (205) 524-4984
  •   [email protected]
  •   Website

Services

  • Purchase and Refinance Transactions
  • Conforming and Jumbo Loan Amounts
  • Investment / Rental Property and 2nd / Vacation Home Mortgages
  • Fixed and Adjustable Rates Programs
  • Condominium Financing available including options for Non-Warrantable Condos
  • Professional (Doctors / Lawyers / CPAs / Oral Surgeons / Dentists) Products
  • First Time Home Buyer (FTHB) Programs
  • Government Products (FHA / VA / USDA including FHA Streamline and VA IRRRL)
  • Fannie Mae HomeReady and DU REFI Plus (HARP 2.0) Products
  • Lot Loans for Raw Land
  • Combo Loans (Split 1st Mortgage and Piggyback Home Equity Loan or Line of Credit)
  • Borrower and Lender-Paid Mortgage Insurance (BPMI or LPMI) Options
  • Some 100% financing options available

Languages

  • English
  • Spanish
  • Portuguese

QUESTIONS & ANSWERS

What is the phone number for BBVA Bank - Ana Nascimento?

The phone number for BBVA Bank - Ana Nascimento is: (407) 608-2923.


Where is BBVA Bank - Ana Nascimento located?

BBVA Bank - Ana Nascimento is located at 111 N Magnolia Ave, Suite 1300, Orlando, Florida 32801


What is the internet address for BBVA Bank - Ana Nascimento?

The website (URL) for BBVA Bank - Ana Nascimento is: https://www.bbvausa.com/mortgages/anascimento


How big is BBVA Bank - Ana Nascimento?

BBVA Bank - Ana Nascimento employs approximately 20+ people.


What days are BBVA Bank - Ana Nascimento open?

BBVA Bank - Ana Nascimento is open:
Sunday: Closed
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed


How is BBVA Bank - Ana Nascimento rated?

BBVA Bank - Ana Nascimento has a 1.5 Star Rating from 31 reviewers.


Hours of Operation

  • Sunday: Closed
  • Monday: Closed
  • Tuesday: Closed
  • Wednesday: Closed
  • Thursday: Closed
  • Friday: Closed
  • Saturday: Closed

BBVA Bank - Ana Nascimento Reviews

Overall Rating

Overall Rating
( 31 Reviews)
4
0
0
0
27
Write A Review
Aaron Ketterer
2 Reviews
Jun 21st, 2021

I'd give them a zero if I could. SIMPLE was great. Bbva switch over was botched beyond belief. Services are terrible if you have to call be aware. We are stuck with them for a few more weeks while we finish closing our accounts since their service is so bad. Reps do not understand what you are asking and are not very helpful. Their trying but the product from my experience is terrible. If you switched from SIMPLE you probably already know but beware the changes made to your account and understand them.
You don't want to have to call them. Believe me.


Jason S
2 Reviews
Apr 27th, 2021

Horrible Bank. Horrible customer service. This bank cashed 3 checks and never credited my mothers mortgage account. Two months have gone by and they can't figure out what happened to the checks. They say the account has been credited but there are no posted transactions for the 3 checks. The are now charging late fees and refuse to reverse them.


Maria Febbraro
12 Reviews
Apr 2nd, 2021

They stole government movement money every week out of my bank account.im going to main office or there going to Court


Tatiana Xenochristos
3 Reviews
Apr 1st, 2021

If I could give zero stars I would. I would not recommend this bank to anyone. Every time I call I have a feeling that kids run this bank, they hang up on you anytime they feel like and keep you on hold for a very long time. So so disappointed....


Mel Castleberry
11 Reviews
Mar 28th, 2021

I spent 2 hours on the phone trying to get a payment to go through that I had already made twice. Repeatedly asked for a supervisor for 45 min and was refused. My husband was told he was not authorized to make the payment when he’s on the loan too, then was told he was not authorized on our bank account, then advised they don’t have access to see our accounts so they can’t provide answers. They kept giving us conflicting information while also telling us repeatedly they not know what the issue was or why it happened. Then after 2 hours of talking to an associate who didn’t know what he was talking about, attempting to be transferred to departments who couldn’t help me at all and finally thinking this horrendous experience was over he all of a sudden couldn’t process the payment. Then finally managed to get his supervisor, Angel, on the line, who immediately said he can’t process a payment, who then proceeded to tell me how it was my fault I was on the phone for 2 hours waiting for a supervisor when I knew all the supervisors and managers were in a meeting even though the 2 hours were not spent waiting solely for a supervisor- I repeatedly asked for a supervisor for 45 min while still trying to resolve the issue with the associate because the associate on the line just kept repeatedly saying the same thing over and over again and kept talking to my husband instead of me when I was the one asking the questions. I would NEVER recommend this horrific company to anyone and will be glad when we switch everything and I never have to deal with these horrible, sexist, unprofessional and ignorant fools who can’t seem to take responsibility for their own errors and try to blame it on the customer who spent 2 hours trying to make a payment for the 3rd time.


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Overall Rating

Overall Rating
( 31 Reviews)
4
0
0
0
27
Write a Review
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