The UPS Store

Howard _{on Google}

May 13th, 2023

The UPS store on Moss Park Road is amazing. The the manager Henry and his staff are amazing. Gabe and Rocky I have known for years always very friendly willing to please and go over and above to help. so nice dealing with people that are so friendly in this day and age when customer service has gone downhill and most other places.

Chia Whitehouse _{on Google}

Mar 29th, 2023

This UPS store is my choice from now on! It's a bit more driving but worth it to bypass the UPS by Sam's. Here is why. Gianni helped me get my shipping done even though there was only one label for the 2 boxes. The other UPS store staff by Sam's told me that is my problem and stood by as I (a senior) carried the boxes out to reload. Same UPS also lost my return label on a big item, had me print another then somehow mixed up again and 3 months later I finally got a refund directly from Amazon. Same UPS who put such fear in me about taping my boxes I kept a tape in my car. Tape was not required by Amazon just on UPS's list! Not LALAland but more Tim Burton

Pete Sooklall _{on Google}

Mar 14th, 2023

Bad customer service. 5.00 just to use the internet & another .15 cents just to print a label. Better options nearby in the area, stay away

Brittani W. _{on Yelp}

Feb 2nd, 2023

The store is very organized and clean; it's also a super convenient spot to drop off Amazon returns.Unfortunately the staff isn't always the friendliest and any problems that have arose haven't been handled in the kindest or most expected manner.Anything you need to ship from here you definitely want to pack it, tape it, label it etc all before coming because the materials here are also pricey!

Josh Newell _{on Google}

Dec 4th, 2022

Its tough to be in the shipping business during Christmas season, but I appreciate this locationa staff and expediency. I usually have all my boxes labeled and ready to go, so the drop off is seamless. The staff do a great job of moving a lot of these types of parcels through.
They do charge for shipping supplies, but that is their business, so I dont mind that at all. What Im looking for is a capable staff, and easy process to ship- which they do great.