Apria Healthcare

My 11 year old son has a Cpap from them and not once did they explain that he has to be on the machine a certain amount of time every night (it’s extremely hard to keep A mask on a child at night) however I try my best. My son stopped breathing 59 times in his sleep study he really needs his machine and they called me and told me they’re picking it up because of compliance that he doesn’t wear it every night. Not to mention a week before they told me as long as he has it out for the next 10 days he will not have an issue with us picking it up. Five days later they threaten to pick it up even though he’s been on it consecutively like they advise me. They blamed it on the insurance company I called the insurance Company I called the insurance company and they stated it has nothing to do with them that they are covering it it Hass to do with Apria directly. I never signed any papers where they stated the compliance that needs to be met however they’re threatening to pick up the unit with no care in the world as to my sons health. Everyone I speak to tells me something different even the insurance company called them while I was on the line and they were told something different no one is on the same accord and no one seems to know the right way to do things in this company.
Oct 20th, 2021

English and Spanish is the same. No body attends you. Son unos incapaces.
Sep 2nd, 2021

(Translated by Google) My God, nobody speaks well, gives his service, horrible until Lili the Young Woman from Puerto Rico attended me, thank God that she appeared, that is the only one who has a pleasant and collaborative sense of urgency, hallelujah, I already think I solved my situation…. I hope so!!! (Original) Dios miooo, nadie habla bien da su servicio , horrible hasta que me atendió Lili la Joven de Puerto Rico gracias a dios que apareció, eso es la única que tiene el sentido de urgencia agradable y colaboradora aleluya, ya creo que resolví mi situación ….eso espero!!!
Aug 16th, 2021

You’ll get more help from a trash can than this company . Run if you can. If you’re stuck like me, good luck to you.
Apr 24th, 2021

So far it has been approximately 3-4 weeks since I've been attempting to get equipment from Apria to assist me with my mom who fractured her foot and is unable to ambulate. I call just about every day and I get a run around. The PCP office cannot understand what the hold up is either. I've had enough. Worst experience ever. Do not use this company!!!
Apr 20th, 2021