A TOUCH OF ROSE DOMINICAN SALON

Very professional and great service!!
Mar 25th, 2023

I think its the third/fourth time I book an appointment with a specific person and later get taken care of by someone else. So whats the purpose of making appointments. Im writing this review because of the lack of customer service. I arrive to the salon, and its clear my hair dresser is over booked so while the receptionist washed my hair she calls a gentlemen and tells him if he can do my hair. No one ask me, or tells me. I had to question it. I think it would have been professional if the hair dresser would have apologized for the inconvenience since she was washing someone elses hair right next to me, but she didnt even look my way. I have very curly hair and was clearly there for a Dominican blow out. Although the gentlemen did not do a terrible job he clearly didnt know how to blow dry my hair properly and I had to request he put some heat protection while flat ironing my hair. Ive never experienced that before. In addition, he was encouraging me to cut my ends. So I agreed, told him to cut the tips and he said once my hair was completely straightened we would see how much more to cut. At the very moment he was done the receptionist told him some clients walked and in and there went the attention to my hair. He drenched my hair in some oil and said we were done. I asked him about cutting more and he said well You told me you didnt want to cut anymore. It was clear he wanted to jump to the next customer and cared less about the outcome of my hair. I also didnt push the hair cut because he seemed rushed. When it was time to pay they had the audacity to try and charge me $35 for a 2 min trim to my ends. Then she asked him how much he would leave the hair cut. As if hes doing me a favor. I think Ive given this place to many opportunities, and its not even worth it.
Dec 14th, 2022

Nov 14th, 2022

Aug 1st, 2022

Rose is a master.. Her cuts are well done . ur hair grows in really nice!.. Rose makes the salon a place that feels like a family affair! 10yrs!
Jul 31st, 2022