Avis Car Rental

Avis Car Rental

Hours

Sunday:
9:00 AM - 2:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM

Chamber Rating

Verified Member
3.7 - (93 reviews)
55
7
3
8
20
Read Our 93 Reviews

Chamber Rating

Verified Member
3.7 - (93 reviews)
55
7
3
8
20
  • Logan K

    Do not rent a car here. Completely unprofessional customer service. When we came to pick up the car wed specifically chosen a car with good mileage since we were driving far out of state (booked 4 months in advance). We get there and all they had for us was an SUV that MAYBE gets 20 miles to the gallon. Not only that, but the clerk at the front desk was blasting music off her phone, taking FaceTime calls from her friends, and making rude comments to me and my wife. There was no one behind us in line, and when she asked for the credit card, my wife had to dig through her purse to find it. The clerk said I guess Im going to be stuck here all day and rolled her eyes. Under no circumstance should you rent a car from this location.
    Mar 9th, 2024

  • John Hancock

    I arrived as per my booking but was told I would need to wait 2 hours after I arrived. Car was filthy. Smelled like wet dog. Really bad experience
    Feb 21st, 2024

  • R Williams

    No professionalism, clerk had no regards to handicap needs. Car had to be returned to parking lot and keys returned inside hotel. After saying I can't walk that far, I was told it was not his problem and that he just want the keys. I had to find someone to park for me and gave them a big tip. I do not recommend the Southpoint Hotel for renting Avis car in Jacksonville.
    Feb 6th, 2024

  • Kushal Sharma


    Nov 2nd, 2023

  • Betty Boo


    Oct 26th, 2023

Read Our 93 Reviews

About
Avis Car Rental

Avis Car Rental Jacksonville operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty.

Contact Info

Questions & Answers

Q What is the phone number for Avis Car Rental?

A The phone number for Avis Car Rental is: (904) 306-9624.


Q Where is Avis Car Rental located?

A Avis Car Rental is located at 1515 Prudential Drive, Jacksonville Riverwalk, Jacksonville, FL 32207


Q What is the internet address for Avis Car Rental?

A The website (URL) for Avis Car Rental is: https://www.avis.com/en/locations/us/fl/jacksonville/jx5


Q What days are Avis Car Rental open?

A Avis Car Rental is open:
Sunday: 9:00 AM - 2:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM


Q How is Avis Car Rental rated?

A Avis Car Rental has a 3.7 Star Rating from 93 reviewers.

Ratings and Reviews
Avis Car Rental

Overall Rating

Overall Rating
( 93 Reviews )
55
7
3
8
20
Write a Review

Logan K on Google

image Do not rent a car here. Completely unprofessional customer service. When we came to pick up the car wed specifically chosen a car with good mileage since we were driving far out of state (booked 4 months in advance). We get there and all they had for us was an SUV that MAYBE gets 20 miles to the gallon.
Not only that, but the clerk at the front desk was blasting music off her phone, taking FaceTime calls from her friends, and making rude comments to me and my wife.
There was no one behind us in line, and when she asked for the credit card, my wife had to dig through her purse to find it. The clerk said I guess Im going to be stuck here all day and rolled her eyes.
Under no circumstance should you rent a car from this location.

Business Response on Google Mar 12th, 2024
Logan We are sorry to hear your experience with us has been less than positive. So the matter can be investigated, please email us at [email protected] with additional details. Be sure to provide your reservation # and in the subject line reference case #770744~Autumn~

John Hancock on Google

image I arrived as per my booking but was told I would need to wait 2 hours after I arrived. Car was filthy. Smelled like wet dog. Really bad experience

Business Response on Google Feb 17th, 2024
We are sorry to hear that you are not happy with your rental experience. Please respond to [email protected] with your rental or reservation number, as well as the name on the rental, and we would be happy to look into this situation for you. Please reference the social media case 760835Hope to hear from you soon!Xavier

R Williams on Google

image No professionalism, clerk had no regards to handicap needs. Car had to be returned to parking lot and keys returned inside hotel. After saying I can't walk that far, I was told it was not his problem and that he just want the keys. I had to find someone to park for me and gave them a big tip. I do not recommend the Southpoint Hotel for renting Avis car in Jacksonville.

Business Response on Google Jan 28th, 2024
R WilliamsWe are sorry to hear your experience with us has been less than positive. So the matter can be investigated, please email us at [email protected] with additional details. Be sure to provide your reservation # and in the subject line reference case #739098~Autumn~

Kushal Sharma on Google

image

Business Response on Google Oct 25th, 2023
👋🏾 Kushal! We're glad to know that we provided 5⭐ service! Thank you for riding with us 🤩! ~HP

Betty Boo on Google

image

Business Response on Google Nov 3rd, 2023
HelloThanks for the great rating, it is good to know that our customers are happy with our service 😀 Blake

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Overall Rating

Overall Rating
( 93 Reviews )
55
7
3
8
20

Write a Review

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