Hertz Car Rental - Jacksonville - River City RPM HLE

Mar 31st, 2022

Never again don't go here
Mar 11th, 2022

National OVERBOOKED their rentals and I was left with NOTHING to drive at the airport! I called all over and finally got to this location which is less then 10 mins away from the airport. Lee Lee was the best ever! She was the only person there and they were so busy with returns and more rentals but she handled everything to the best of her ability! I appreciate you Lee Lee! You are the hardest working person at Hertz!! They better do you right and make sure you get a raise because you are literally doing it ALL BY YOURSELF!!!! You are appreciated, thank you for all that you do!!!
Mar 9th, 2022

Very rude! Went to pick up my car just to find out that they where all sold out and the lady was rude about it stating she dont have time to call anyone cause shes running a business. But its okay to have me waste my time coming up there after about to pay over $1200 for a car
Feb 26th, 2022

I wish I could give zero stars. After getting off the flight and taking an Uber from the airport to this hertz the manager goes o were out of cars sorry. I asked what we could do and he said well you could take an Uber back to airport and figure it out. The worst absolute worst customer service I have ever experienced.
Feb 25th, 2022