H&R Block

Ilia Gonzalez _{on Google}

Apr 11th, 2024

I was able to get a same day appointment, and received excellent service from Susan Perez. Other staff members were friendly and courteous.

Scott Kraft _{on Google}

Apr 8th, 2024

Everything was great! Louis helped me understand my options and how it worked.

Ricardo Guanipa _{on Google}

Mar 31st, 2024

Excellent experience, well-trained professional team

John Jagodnik _{on Google}

Apr 5th, 2024

Our Tax Advisor is outstanding. She gets a 5 out of 5 score. Everything else this year deserves a 0. My appointment with was switched 1 day before the appointment to a different advisor (which I was not told). I rescheduled with our advisor 1 week later and our taxes went well. Now 1 week later I find out that our taxes that were completed on site (and paid for) have not been submitted to the IRS due to what appears to be an H&R Block signature glitch. The office I use isn't even accepting calls so it forwards to the main H&R Block number who cannot assist. They scheduled a phone call for a different tax advisor from my office to call me to try to fix the issue, but he never called. When I called back and was forwarded to the main H&R Block number, I was told that he probably missed it on his calendar because it was so small, so we will retry with another call back appointment later today. Worst tax service I have ever had. Very disappointing and frustrating.