The Ross Center

The Ross Center

Hours

Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM

Chamber Rating

Verified Member
3.4 - (17 reviews)
10
0
0
0
7

About
The Ross Center

Ross Center For Anxiety & Related Disorders is a Psychologist's office located in Washington, DC. A psychologist focuses on the evaluation, prevention, diagnosis, and treatment of mental, emotional, and behavioral health issues. A clinical psychologist uses psychotherapy and other counseling skills to improve emotional and mental health. We pride ourselves on keeping up with the latest research and providing the best practices to our patients and their families.

 

Contact Info

Services

  • Anxiety Disorders
  • Obsessive Compulsive Disorder
  • Depression and Mood Disorders
  • Insomnia
  • PTSD
  • Life Transitions
  • Children's Mental Health
  • Anxiety Relating to Addictive Behaviors

Questions & Answers

Q What is the phone number for The Ross Center?

A The phone number for The Ross Center is: (202) 363-1010.


Q Where is The Ross Center located?

A The Ross Center is located at 5225 Wisconsin Ave NW #400, Washington, DC 20015


Q What is the internet address for The Ross Center?

A The website (URL) for The Ross Center is: https://www.rosscenter.com/


Q What days are The Ross Center open?

A The Ross Center is open:
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: Closed
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM


Q How is The Ross Center rated?

A The Ross Center has a 3.4 Star Rating from 17 reviewers.

Hours

Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM

Ratings and Reviews
The Ross Center

Overall Rating

Overall Rating
( 17 Reviews )
10
0
0
0
7
Write a Review

Zef Delgadillo

image I’ve never before been compelled to leave a bad review, but I had the most unprofessional encounter with a medical facility in my life here. I made an appointment, checked in and waited for 45 minutes before I was informed that my appointment had been cancelled because I hadn’t filled out some forms that I never even received.
The office manager, Sarah, was incredibly rude and condescending about it and publicly belittled me for not “following instructions.” I left the office shaking after being treated so horribly for what felt like would’ve been an innocent mistake even if I had received the forms to fill out.
Insensitivity by the office staff aside, to proactively cancel appointments without any warning is an absolutely terrible policy, and needs to be ended ASAP.


Brianna Scott

image Yikes! Leaving my review with the same thing I said in my e-mail:
"Good afternoon,
I just called the Ross Center and not sure who I spoke to but...it's clear that you all as a company do not want to help people.
I called simply stating that I received a voicemail over the weekend, I was inquiring about being a new patient for medication management, and was just met with..."okay."
I tried to give the person the benefit of the doubt but they clearly had an attitude. This is my first impression of this company so...despite the fact that maybe the doctors who work here might be good...I don't really want to deal with receptionists who are annoyed at the fact that their literal job is to get new patients signed up.
It's already super hard to get mental health help, and it's also a lot to build up the courage to ask in the first place.
Does this matter to any of you all? No. But, you all should be wise to train folks answering the phones to just treat people with respect. If the person was confused by what I was asking, they could have simply just said, "Yeah, we can help with that. Who exactly left you a voicemail over the weekend?"
It's really that simple.
Thank you and have a great rest of your week."
It's probably going to be quite rough finding anyone in the city to help with medication management. But I'd kind of rather go without medication at all than being treated shittily by literally anyone in the healthcare system.


lorie d

image The Ross Center's Medical Director, Dr. Beth Salcedo is amazing! She is kind, compassionate, and takes time to understand the needs of her patients. She takes a holistic approach to treating anxiety which I have really appreciated. I highly recommend her!


Robert Scott

image How can you get good adolescent care virtually when everyone can go to the movies, hair salons and all the other activities, but a simple in- person program or seeing a psychologist is off limits because of the excuse of a pandemic. Is the psychologist and therapist too good to not meet in-person when all of us are working back at work?
We all need to be loud and tell our mental health professionals that we are not going to take virtual as an option anymore. This company just cares for the ole mighty dollar and they think that they can give adolescent mental health effectively virtually as our children keep falling apart.
This is ridiculous and unprofessional.


S Matts

image Honestly feels like a scam. Our family has dealt with many, many clinicians over the years and this is the first time that, on intake, they told us there wouldn't be a good fit and to go elsewhere. And this is for pretty run-of-the-mill needs. I would avoid, unless you want to be charged hundreds of dollars for nothing.


Load More Reviews

Zef Delgadillo

image I’ve never before been compelled to leave a bad review, but I had the most unprofessional encounter with a medical facility in my life here. I made an appointment, checked in and waited for 45 minutes before I was informed that my appointment had been cancelled because I hadn’t filled out some forms that I never even received.
The office manager, Sarah, was incredibly rude and condescending about it and publicly belittled me for not “following instructions.” I left the office shaking after being treated so horribly for what felt like would’ve been an innocent mistake even if I had received the forms to fill out.
Insensitivity by the office staff aside, to proactively cancel appointments without any warning is an absolutely terrible policy, and needs to be ended ASAP.


Brianna Scott

image Yikes! Leaving my review with the same thing I said in my e-mail:
"Good afternoon,
I just called the Ross Center and not sure who I spoke to but...it's clear that you all as a company do not want to help people.
I called simply stating that I received a voicemail over the weekend, I was inquiring about being a new patient for medication management, and was just met with..."okay."
I tried to give the person the benefit of the doubt but they clearly had an attitude. This is my first impression of this company so...despite the fact that maybe the doctors who work here might be good...I don't really want to deal with receptionists who are annoyed at the fact that their literal job is to get new patients signed up.
It's already super hard to get mental health help, and it's also a lot to build up the courage to ask in the first place.
Does this matter to any of you all? No. But, you all should be wise to train folks answering the phones to just treat people with respect. If the person was confused by what I was asking, they could have simply just said, "Yeah, we can help with that. Who exactly left you a voicemail over the weekend?"
It's really that simple.
Thank you and have a great rest of your week."
It's probably going to be quite rough finding anyone in the city to help with medication management. But I'd kind of rather go without medication at all than being treated shittily by literally anyone in the healthcare system.


lorie d

image The Ross Center's Medical Director, Dr. Beth Salcedo is amazing! She is kind, compassionate, and takes time to understand the needs of her patients. She takes a holistic approach to treating anxiety which I have really appreciated. I highly recommend her!


Robert Scott

image How can you get good adolescent care virtually when everyone can go to the movies, hair salons and all the other activities, but a simple in- person program or seeing a psychologist is off limits because of the excuse of a pandemic. Is the psychologist and therapist too good to not meet in-person when all of us are working back at work?
We all need to be loud and tell our mental health professionals that we are not going to take virtual as an option anymore. This company just cares for the ole mighty dollar and they think that they can give adolescent mental health effectively virtually as our children keep falling apart.
This is ridiculous and unprofessional.


S Matts

image Honestly feels like a scam. Our family has dealt with many, many clinicians over the years and this is the first time that, on intake, they told us there wouldn't be a good fit and to go elsewhere. And this is for pretty run-of-the-mill needs. I would avoid, unless you want to be charged hundreds of dollars for nothing.


Load More Reviews

Overall Rating

Overall Rating
( 17 Reviews )
10
0
0
0
7

Write a Review

RATING:

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