Lawn Love Lawn Care of Washington DC

Andrew Evams _{on Google}

Sep 30th, 2023

Really pleased with the service and quality of the crew that cuts the lawn. in the past it was hard to get someone consistently to cut my mothers lawn. Lawn Love is perfect and always does a great job. I would definitely recommend them to anyone.

HeeJin _{on Google}

Oct 26th, 2023

I highly recommend you don't waste your time with this useless third party service. They have a list of lawn service providers and operate as a middleman between you and the actual service provider.
I called on a Friday and was told we could get service by Monday-Tuesday. On a gorgeous Tuesday morning, I got a message in-app (the only way you can directly communicate with your assigned provider) that they were rescheduling for Thursday due to inclement weather. Thursday afternoon came around and I both messaged the provider and called the dispatch. Never heard back from the provider and the dispatch assured me they would be there and had until 7 to complete the work. Nobody showed. Nobody contacted me. Friday morning, the in-app convo with the provider was closed.
With the amount of stress this has incurred for me and my husband (we have an inspection upcoming) and wasted time (waiting a whole week when I could have been looking elsewhere), I feel like Lawn Love owes ME money.
The customer service/dispatch operators also contradicted each other in the information they told me they had access to. The one flat out lied to me. I didn't even get the chance to waste my money so definitely don't waste your time.

Iyana Turner _{on Google}

Aug 28th, 2023

UPDATE: If you love yourself or your property, stay far away from Lawn Love. After my initial review, LL reached out to me, offering to make this service free due to the multiple cancelations and being a week and a half late (at the time) providing service. I told them if everything went to plan, I would happily change my rating and update the review. Someone did show up, take pictures of my property, and provide a quote, which I approved. They never showed up again or communicated. I was forced to hire another company. And I remain firm in my initial review. At best its a scam, at worst it's a poorly run, unscrupulous business. You're better off hiring a landscaper off of TaskRabbit.
Original Review:
Refused to schedule without giving your complete CC (cvv code included) over the phone when I could've independently added it through the app which was provided after scheduling. Even better, no one ever showed up. I'd recommend this service only to someone I disliked. Service: Lawn care