BestBus

Hector Alfredo _{on Google}

Apr 13th, 2022

I have travelled with BestBus more than three times and the experience has always been satisfactory. They depart and arrive on time; drivers are kind and cautious during the journey; the buses are clean and confortable.

VC Nickels _{on Google}

Dec 28th, 2021

I was a fan of Best Bus for a number of years. Unfortunately, in the world of Corona that has changed.
Currently, the busses they use are are not as comfortable as the Best Bus branded busses they used to use. The one I am on currently is Owned and Branded as DC Trails. The seats are hard, the water bottle holder is, at best, suitable only for empty bottles. The one in front me currently is broken so fails at even that meager task. If you are even moderately over sized you'll find all manner of bits digging into your legs. Forward leg room is decent but the foot rest feels like it will break with any serious weight or pressure. Electrical outlets are difficult to reach and I have been shocked trying to use one on other trips.
Most annoying though, the pack the bus full. There is no possiblity to distance or any barriers put in place. Personally, I'm not terribly concerned by that but I know many are. If you ride a Best Bus and someone is positive... well, your statistics just changed.
Sometimes cheap isn't the Best Way.

ana romero _{on Google}

Dec 19th, 2021

Clean, punctual and fast! Worth the price compared to the cheaper alternatives.

Caroline Lippie _{on Google}

Oct 25th, 2021

I used Best Bus this past weekend for a NYC trip from DC Union Station. Bus service was great, I appreciated that they most certainly depart on time. I'm docking a star for communication issues with ticket cancellations. Both of my original buses were cancelled less than 24hrs ahead of time. The issue was bigger for my return trip to DC, they notified me the morning of my trip. I appreciated the travel voucher that they offered, but then they didn't follow through with sending it. The bus service was fine, just be on your toes for whatever the booking agents choose to do.

Fadia Sleem _{on Google}

Oct 24th, 2021

Very disappointed, it's 7:30 and the bus of 7 am hasn't arrived yet!!!