BestBus

Chamber Rating

Verified Member
3.8 - (22 reviews)
14
1
1
1
5

About
BestBus

BestBus (formerly DC2NY) is a company that operates low-cost intercity bus service in the Mid-Atlantic states of the United States. The service operated by BestBus runs from various stops in the Washington, D.C., New York City, Virginia and Delaware. Book BestBus for an easy and comfortable trip! Call 1-866-687-9208

Contact Info

Services

  • bus from delaware to nyc
  • bus travel deals
  • luxury bus service, bus washington dc to nyc
  • nearest bus stop

Payment Methods

  • AMEX
  • Discover
  • MasterCard
  • Visa

Questions & Answers

Q What is the phone number for BestBus?

A The phone number for BestBus is: (888) 888-3269.


Q Where is BestBus located?

A BestBus is located at 2029 P St NW #201, Washington, DC 20036


Q What is the internet address for BestBus?

A The website (URL) for BestBus is: https://www.bestbus.com/


Q How big is BestBus?

A BestBus employs approximately 20+ people.


Q How is BestBus rated?

A BestBus has a 3.8 Star Rating from 22 reviewers.

Related Categories

Ratings and Reviews
BestBus

Overall Rating

Overall Rating
( 22 Reviews )
14
1
1
1
5
Write a Review

Hector Alfredo on Google

image I have travelled with BestBus more than three times and the experience has always been satisfactory. They depart and arrive on time; drivers are kind and cautious during the journey; the buses are clean and confortable.


VC Nickels on Google

image I was a fan of Best Bus for a number of years. Unfortunately, in the world of Corona that has changed.
Currently, the busses they use are are not as comfortable as the Best Bus branded busses they used to use. The one I am on currently is Owned and Branded as DC Trails. The seats are hard, the water bottle holder is, at best, suitable only for empty bottles. The one in front me currently is broken so fails at even that meager task. If you are even moderately over sized you'll find all manner of bits digging into your legs. Forward leg room is decent but the foot rest feels like it will break with any serious weight or pressure. Electrical outlets are difficult to reach and I have been shocked trying to use one on other trips.
Most annoying though, the pack the bus full. There is no possiblity to distance or any barriers put in place. Personally, I'm not terribly concerned by that but I know many are. If you ride a Best Bus and someone is positive... well, your statistics just changed.
Sometimes cheap isn't the Best Way.


ana romero on Google

image Clean, punctual and fast! Worth the price compared to the cheaper alternatives.


Caroline Lippie on Google

image I used Best Bus this past weekend for a NYC trip from DC Union Station. Bus service was great, I appreciated that they most certainly depart on time. I'm docking a star for communication issues with ticket cancellations. Both of my original buses were cancelled less than 24hrs ahead of time. The issue was bigger for my return trip to DC, they notified me the morning of my trip. I appreciated the travel voucher that they offered, but then they didn't follow through with sending it. The bus service was fine, just be on your toes for whatever the booking agents choose to do.


Fadia Sleem on Google

image Very disappointed, it's 7:30 and the bus of 7 am hasn't arrived yet!!!


Load More Reviews

Hector Alfredo on Google

image I have travelled with BestBus more than three times and the experience has always been satisfactory. They depart and arrive on time; drivers are kind and cautious during the journey; the buses are clean and confortable.


VC Nickels on Google

image I was a fan of Best Bus for a number of years. Unfortunately, in the world of Corona that has changed.
Currently, the busses they use are are not as comfortable as the Best Bus branded busses they used to use. The one I am on currently is Owned and Branded as DC Trails. The seats are hard, the water bottle holder is, at best, suitable only for empty bottles. The one in front me currently is broken so fails at even that meager task. If you are even moderately over sized you'll find all manner of bits digging into your legs. Forward leg room is decent but the foot rest feels like it will break with any serious weight or pressure. Electrical outlets are difficult to reach and I have been shocked trying to use one on other trips.
Most annoying though, the pack the bus full. There is no possiblity to distance or any barriers put in place. Personally, I'm not terribly concerned by that but I know many are. If you ride a Best Bus and someone is positive... well, your statistics just changed.
Sometimes cheap isn't the Best Way.


ana romero on Google

image Clean, punctual and fast! Worth the price compared to the cheaper alternatives.


Caroline Lippie on Google

image I used Best Bus this past weekend for a NYC trip from DC Union Station. Bus service was great, I appreciated that they most certainly depart on time. I'm docking a star for communication issues with ticket cancellations. Both of my original buses were cancelled less than 24hrs ahead of time. The issue was bigger for my return trip to DC, they notified me the morning of my trip. I appreciated the travel voucher that they offered, but then they didn't follow through with sending it. The bus service was fine, just be on your toes for whatever the booking agents choose to do.


Fadia Sleem on Google

image Very disappointed, it's 7:30 and the bus of 7 am hasn't arrived yet!!!


Load More Reviews

Overall Rating

Overall Rating
( 22 Reviews )
14
1
1
1
5

Write a Review

RATING:

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