Island Watersports
-
39084 Harpoon Road
Fenwick Island, DE 19944 - (302) 537-2628
- Website
Hours
Chamber Rating
About
Island Watersports
We are Delaware and Maryland's premier waterfront marina, and we have everything you need for the water, including boats and personal watercraft rentals. We service and repair all makes and models of watercraft. You also won't want to miss out on our large selection of paddle boards, wake boards, surf boards, towables, and tubes. Along with our boat parts and accessories, we also carry bait and tackle for fishing.
Contact Info
- (302) 537-2628
- [email protected]
- Website
Services
- Boat Service & Repair
- Trailer Service
- Fuel Service
- Sports & Recreation
- Amusement Parks
Brands
- Berkshire
- Four Winns
- Mercury Marine
- Scarab
- Venture
Languages
- English
Specialities
- Amusement Parks
- Sports & Recreation
Payment Methods
- AMEX
- Visa
- Cash
- MasterCard
Questions & Answers
Q What is the phone number for Island Watersports?
A The phone number for Island Watersports is: (302) 537-2628.
Q Where is Island Watersports located?
A Island Watersports is located at 39084 Harpoon Road, Fenwick Island, DE 19944
Q What is the internet address for Island Watersports?
A The website (URL) for Island Watersports is: https://www.ocmdboats.com/
Q How big is Island Watersports?
A Island Watersports employs approximately 20+ people.
Q What days are Island Watersports open?
A Island Watersports is open:
Friday: 9:00 AM - 4:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: N/A
Monday: N/A
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Q How is Island Watersports rated?
A Island Watersports has a 4.2 Star Rating from 246 reviewers.
Hours
Related Categories
Ratings and Reviews
Island Watersports
Overall Rating
Overall Rating
( 246 Reviews )Eric Klun on Google
STAY AWAY! DISHONEST AND TERRIBLE CUSTOMER SERVICE!!! BAIT & SWITCH TACTICS!. The service staff mislead me from my 1st call, claiming the were a Mercruiser servicing dealership capable of servicing warranty work. I told not just 1 person, but 3 people that I was in looking for WARRANTY services on my boat. I was assured each time, by each person they could perform this work under warranty.
Well, Island Watersports is NOT a Mercrusier certified dealer as they held themselves out to be. It was not until after they had my boat for 7 days and I called them that they admited they could not perform the warranty service. I was floored that they had mislead me so brazenly.
Now after 10 day's with boat stuck, till they opened on Tuesday , I had to take the day off work, burn $100 of diesel, drive 320 miles round trip to pick up the boat and take it to a REAL Mercruiser dealer. On top of that I am in the back of the que at the new dealer waiting another 2-3 to get my boat serviced. So much for Summer boating.
The capper comes when I pick up the boat that they want to charge me $400 diagnostic fee for work that they cannot perform as a Certified Mercruiser dealer. The office person who checked my boat in for service then lied to me when I confronted her about not being a Mercruiser dealer. She told me she didn't know my boat was an I/O when she checked it in. This woman had walked outside with me and took pictures of the boat with me for 10 mins! I even gave her the serial#s of the engines and outdrives for the warranty, while standing behind the boat!
Additionally, I had called John in service on Monday July 17th asking that the fold down Radar be put back up to keep it from filling with water. He told me that would do it right away. I called 5 days later and asked if had been done and he said yes it was up. Well apparently that was a lie as well because when I came to get the boat today the radar was still in the down position.
Carrying on what is clearly a problem from the top down, the owner Mike instead of admitting the mistake they made and acknowledging the problems they caused. Instead threatens to file a mechanics lien to have my boat seized if I don't pay the diagnostic fee. Go anywhere but here if you want honest work done on your boat.
Matt Snowden on Google
Great experience today. Jet skis were in great condition, left on time and friendly check in staff. Junior was a great guide. Will be back.
Mike Rickard on Google
We have rented jet skis here multiple times and even after the change in ownership I highly recommend it. Good service, friendly staff and reliable equipment. Huge riding area to play in.
Alexandria Jones on Google
People were five stars, friendly and amazing. Our boat rental was a 4, nice but not great. However the over all four starts is due to there being no bathroom at the marina, make sure you use the restroom before you go.
Shane Bone on Google
Reservation process was simple and easy. Check-in day of was fast and efficient. Pontoon was beautiful and a treat to enjoy as a family. We added on a small fishing package, and it was fun for everyone to do a little fishing...not that we caught much...but still fun! Staff was friendly and easy to work with! Highly recommend for your boat rental needs!